At a Glance
- Tasks: Process sales orders, handle queries, and build client relationships in a dynamic environment.
- Company: Leading manufacturer in the lighting sector with a vibrant culture.
- Benefits: Salary of £27k, half-day Fridays, and 4 weeks holiday.
- Why this job: Join a supportive team and make a real impact on customer satisfaction.
- Qualifications: Organised, proactive, and good with communication; SAP experience is a plus.
- Other info: Great career growth opportunities and a fun workplace atmosphere.
The predicted salary is between 23000 - 30000 £ per year.
Salary: £27,000
Half day every Friday
4 weeks holiday
Own transport preferable due to location
Are you organised, can process orders, deal with queries and admin? Love looking after clients and building relationships? Then this is the role for you.
Our client is a leading manufacturer and distributor within the lighting sector and is looking for a Sales Administrator to work within their sales department. The Sales team are responsible for the accurate and timely processing of sales orders, queries and administrative tasks pertaining to the area of sales and purchasing within the business.
The Sales Administrator is also responsible for answering the telephone and guiding customers and suppliers to a relevant and helpful answer to their queries. The role takes the whole process through to the finish when the client receives their order.
General Role of Sales Administrator:- Process customer sales orders in an accurate and timely manner in line with procedure, using the point-of-sale database (currently SAP).
- Update customer sales orders in an accurate and timely manner, when notified by either the customer themselves or the customer Sales Manager.
- Communicate updates to orders with the relevant customer, being helpful to find a solution where possible.
- Proactively find and offer solutions to customer problems where knowledge allows and seek the support of other departments where necessary.
- Understand and correctly use SAP to search for pricing, product and stock data when relating to a customer order or query.
- Chase lead times for stock from suppliers when it is noticed that a part placed on a customer order is out of stock or low in stock.
- Modify and update price lists in SAP to ensure the most up-to-date information is being provided to customers, in the interest of both the customer and our company.
- Liaise cross-functionally with the technical team or customer Sales Manager when it arises that an alternative part may be required for a customer.
- Complete customer spreadsheets when sent in to chase outstanding orders, using SAP to supply the most up-to-date data possible.
- Run reports for customer outstanding orders on SAP when requested.
- Supply commercial invoices for orders going out of the UK.
- Book international shipments when the need arises.
- Update SAP with order confirmations.
- Chase suppliers for outstanding orders.
- Query stock availability from suppliers.
- Calculate costs of parts, when appropriate.
- Process supplier orders.
If you feel this Sales Administrator position is the role for you then please let us know. This is a great opportunity to work within a company with a great culture and half day every Friday!
Sales Administrator in Essex employer: Alexander Fisher Recruitment
Contact Detail:
Alexander Fisher Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Essex
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Administrator, you'll be dealing with clients and suppliers regularly. Role-play common scenarios with a friend to boost your confidence and ensure you're ready to handle queries like a pro.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the opportunity and want to be part of our awesome team.
We think you need these skills to ace Sales Administrator in Essex
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can manage multiple tasks, like processing orders and dealing with queries, all while keeping everything in order.
Tailor Your Experience: When writing your application, tailor it to the Sales Administrator role. Mention any relevant experience with sales processes or customer service, especially if you've used systems like SAP before. We love seeing how your background fits with what we do!
Be Personable: Since this role involves building relationships with clients, let your personality shine through in your application. Share examples of how you've successfully communicated with customers or resolved their issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Alexander Fisher Recruitment
✨Know Your SAP
Since the role involves using SAP for processing orders and managing customer queries, make sure you brush up on your SAP knowledge. Familiarise yourself with how to search for pricing, product, and stock data, as well as updating price lists. This will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your ability to process orders accurately and handle customer queries efficiently, as this will demonstrate your suitability for the role.
✨Practice Customer Communication
You'll be dealing with clients and suppliers regularly, so practice your communication skills. Think about how you would guide a customer through a query or provide updates on their orders. Being able to articulate your thoughts clearly and helpfully will set you apart from other candidates.
✨Be Solution-Oriented
The job requires you to proactively find solutions to customer problems. During the interview, share instances where you've successfully resolved issues or improved processes. This will illustrate your problem-solving abilities and your commitment to customer satisfaction, which is crucial for this role.
