Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Process sales orders, handle queries, and support clients in a dynamic environment.
- Company: Leading manufacturer in the lighting sector with a vibrant culture.
- Benefits: £27k salary, half-day Fridays, and 4 weeks holiday.
- Other info: Great career growth opportunities in a collaborative setting.
- Why this job: Join a supportive team and build lasting client relationships while learning new skills.
- Qualifications: Organised individuals with a passion for customer service; training provided.
The predicted salary is between 27000 - 27000 £ per year.
Location: Bishops Stortford / Stansted
Salary: £27,000
Benefits: Half day every Friday, 4 weeks holiday
Are you organised, can process orders, deal with queries and admin? Do you love looking after clients and building relationships? Then this is the role for you. Our client is a leading manufacturer and distributor within the lighting sector and is looking for a new Sales Administrator due to promotion to work within their sales department. Full training will be given on all systems, so don't worry if you haven't used them before.
The Sales team and the Sales Administrator are responsible for the accurate and timely processing of sales orders, queries, and administrative tasks pertaining to the area of sales and purchasing within the business. The Sales Administrator role within the team is also responsible for answering the telephone and guiding customers and suppliers to a relevant and helpful answer to their queries.
General Role of Sales Administrator:- Process customer sales orders in an accurate and timely manner in line with procedure, using the point‐of‐sale database (currently SAP).
- Update customer sales orders in an accurate and timely manner when notified by either the customer themselves or the customer Sales Manager.
- Communicate updates to orders with the relevant customer, being helpful to find a solution where possible.
- Proactively find and offer solutions to customer problems where knowledge allows and seek the support of other departments where necessary. This could be via email or telephone communication.
- Understand and correctly use SAP to search for pricing, product, and stock data when relating to a customer order or query.
- Chase lead times for stock from suppliers when it is noticed that a part placed on a customer order is out of stock or low in stock.
- Modify and update price lists in SAP to ensure the most up-to-date information is being provided to customers, in the interest of both the customer and our company.
- Liaise cross-functionally with the technical team or customer Sales Manager when it arises that an alternative part may be required for a customer.
- Complete customer spreadsheets when sent in to chase outstanding orders, using SAP to supply the most up-to-date data possible.
- Run reports for customer outstanding orders on SAP when requested.
- Supply commercial invoices for orders going out of the UK.
- Book international shipments when the need arises.
- Update SAP with order confirmations.
- Chase suppliers for outstanding orders.
- Query stock availability from suppliers.
- Calculate costs of parts, when appropriate.
- Process supplier orders.
If you feel this Sales Administrator role is for you, then please let us know. This is a great opportunity to work within a company with a great culture and half day every Friday!
Sales Administrator in Colchester employer: Alexander Fisher Recruitment
Contact Detail:
Alexander Fisher Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Colchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! As a Sales Administrator, you'll be dealing with clients and queries all the time. Role-play with a friend or family member to get comfortable with answering questions and providing solutions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Sales Administrator in Colchester
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you can manage orders and queries efficiently, so share any relevant experiences that showcase your ability to keep things running smoothly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales Administrator role. Mention specific tasks from the job description, like processing sales orders or liaising with customers, to show us you’re the perfect fit.
Be Personable: Since this role involves building relationships with clients, let your personality shine through in your application. We love candidates who can communicate well and are eager to help, so don’t be afraid to show us your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it’s super easy!
How to prepare for a job interview at Alexander Fisher Recruitment
✨Know Your Stuff
Familiarise yourself with the basics of sales administration and the specific tasks mentioned in the job description. Brush up on your knowledge of SAP, as it’s a key tool for this role. Being able to discuss how you would handle order processing or customer queries will show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised tasks and maintained accuracy under pressure, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Focus
This position is all about building relationships with clients. Think of instances where you went above and beyond to help a customer or resolve an issue. Be ready to share these stories during the interview to showcase your commitment to customer satisfaction.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges the sales department faces. This not only shows your interest in the role but also gives you insight into whether this is the right fit for you. Plus, it demonstrates that you’re proactive and engaged!