At a Glance
- Tasks: Nurture client relationships and drive account growth in a dynamic environment.
- Company: Join a growing organisation with a collaborative culture and supportive team.
- Benefits: Flexible home-based role, competitive salary, and opportunities for professional development.
- Other info: Enjoy the freedom to manage your own schedule and work remotely.
- Why this job: Make a real impact by helping clients succeed while developing your career.
- Qualifications: Sales or account management experience; strong communication and negotiation skills.
The predicted salary is between 35000 - 45000 £ per year.
The Sales Account Manager is responsible for nurturing and growing relationships within an existing portfolio of clients. This is a pure account management and growth role, focused on renewing, retaining and expanding revenue within an established customer base. The successful candidate will act as the primary point of contact for clients, building trusted relationships across HR, Operations, Payroll, Finance and IT functions, ensuring high levels of customer satisfaction, and identifying opportunities to increase account value through additional products and services.
This is more than a traditional sales role. As part of a growing organisation, the position offers the opportunity to gain a broader understanding of how a business operates, beyond sales alone. You will have ownership of your client portfolio and be encouraged to take a proactive and entrepreneurial approach to account growth. Working closely with the marketing team, you will develop and implement growth strategies, influence business outcomes and see the direct impact of your efforts.
For the right individual, this role provides genuine opportunities for professional development, career progression and long-term growth within a collaborative and supportive environment.
Location and Travel
This is a home-based role managing a national portfolio of client accounts, primarily located within major UK cities. The successful candidate will have the flexibility to manage their own diary and workload. Most client engagement will be conducted remotely via video conferencing and telephone. Following completion of the onboarding and training period, regular client visits will be expected, typically averaging one face-to-face meeting per week, with additional UK-wide travel as required.
Key Responsibilities
- Client Relationship Management
- Build and maintain strong, long-term relationships with clients.
- Develop a thorough understanding of client objectives, challenges and business needs.
- Engage with stakeholders across HR, Operations, Payroll, Finance and IT functions.
- Act as a trusted advisor, providing recommendations on products and services that support client objectives.
- Account Growth and Revenue Generation
- Achieve or exceed growth and revenue targets across an assigned portfolio.
- Identify opportunities for upselling and cross-selling products and services.
- Drive account expansion through proactive relationship management and business development activities within existing accounts.
- Account Planning
- Develop and implement account plans to support growth objectives.
- Conduct research to identify opportunities for account development.
- Monitor, forecast and track key account metrics and performance indicators.
- Product and Industry Knowledge
- Maintain a strong understanding of the organisation's products and services.
- Stay informed of industry developments, market trends and competitor activity.
- Clearly communicate product features, benefits and value propositions to clients.
- Negotiation and Commercial Management
- Negotiate commercial terms, pricing and contract renewals.
- Prepare and deliver client proposals and presentations.
- Secure agreements and successfully close sales opportunities.
- Customer Support and Issue Resolution
- Respond promptly to client enquiries and concerns.
- Work collaboratively with internal teams to resolve issues and maintain customer satisfaction.
- Ensure a positive client experience throughout the customer lifecycle.
- Reporting and CRM Management
- Maintain accurate records of customer interactions, opportunities and activities within the CRM system.
- Produce regular sales and account management reports.
- Ensure all account information is current and accurately recorded.
- Cross-Functional Collaboration
- Work closely with Marketing, Product and Customer Support teams to align business objectives and customer needs.
- Collaborate with Marketing to develop and execute growth initiatives within the client portfolio.
Candidate Profile
Qualifications and Experience
- Essential
- Previous sales or account management experience, ideally within a customer-facing commercial environment (typically 1-3 years).
- Candidates with less experience who demonstrate strong commercial drive and a proven willingness to learn will also be considered.
- Proficiency in CRM systems and Microsoft Office applications.
- Full UK driving licence and willingness to travel to client sites.
- Desirable
- Bachelor's degree in Business, Marketing or a related discipline.
- Experience within software or SaaS sales environments.
- Knowledge of workforce management, HR, payroll or related business sectors.
Skills and Competencies
- Essential
- Excellent communication, presentation and interpersonal skills.
- Strong negotiation and influencing abilities.
- Results-oriented with a proven ability to achieve or exceed targets.
- Effective time management and organisational skills.
- Ability to prioritise workload and meet deadlines.
- Comfortable working independently and collaboratively within a team environment.
- Strong attention to detail.
- Desirable
- Experience in account planning and sales forecasting.
Personal Attributes
- Essential
- Self-motivated and proactive.
- Resilient and determined.
- Commercially focused.
- Honest and trustworthy.
- Dependable and reliable.
- Accountable for personal performance and outcomes.
- Eager to learn and develop.
- Flexible and adaptable to changing business needs.
- Desirable
- Entrepreneurial mindset with a strong interest in business growth and customer success.
Sales Account Manager in Swindon employer: Alexander Edward James Consulting
As a Sales Account Manager in our dynamic and growing organisation, you will thrive in a supportive and collaborative work culture that prioritises professional development and career progression. With the flexibility of a home-based role managing a national portfolio, you will enjoy the autonomy to drive account growth while building trusted relationships with clients across various sectors. Our commitment to employee growth, combined with the opportunity to influence business outcomes, makes us an exceptional employer for those seeking meaningful and rewarding employment.
Contact Details:
Alexander Edward James Consulting Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager in Swindon
✨Tip Number 1
Network like a pro! Get out there and connect with people in your industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their needs and think about how you can add value. This will help you stand out as someone who’s genuinely interested and ready to contribute.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Account Manager role. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Sales Account Manager in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Account Manager role. Highlight your experience in account management and how you've nurtured client relationships in the past. We want to see how you can bring value to our team!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to grow accounts and meet targets. Use numbers and examples to illustrate your success, as this will help us understand your impact in previous roles.
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is self-motivated and proactive, so don’t be afraid to show us your enthusiasm for the role and the company. A genuine passion for client success goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and allows us to keep track of all candidates efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Alexander Edward James Consulting
✨Know Your Clients
Before the interview, research the company’s existing client portfolio and understand their needs. Be ready to discuss how you would nurture these relationships and identify growth opportunities. This shows that you’re proactive and have a genuine interest in their business.
✨Showcase Your Communication Skills
As a Sales Account Manager, communication is key. Prepare examples of how you've successfully built relationships with clients in the past. Practice articulating your thoughts clearly and confidently, as this will demonstrate your interpersonal skills during the interview.
✨Demonstrate Your Commercial Acumen
Be prepared to discuss how you’ve achieved or exceeded sales targets in previous roles. Highlight specific strategies you used for upselling or cross-selling products. This will show that you understand the importance of revenue generation and can contribute to the company's growth.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s growth strategies and client engagement practices. This not only shows your interest in the role but also gives you insight into how you can align your approach with their objectives. It’s a great way to demonstrate your entrepreneurial mindset!
