At a Glance
- Tasks: Lead transformative change initiatives and shape the future of public service delivery.
- Company: A leading public service transformation organisation focused on innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in public service through strategic leadership and innovation.
- Qualifications: Proven experience in large-scale change programmes and strong leadership skills.
- Other info: Join a dynamic team dedicated to continuous improvement and organisational readiness.
The predicted salary is between 43200 - 72000 £ per year.
Remote based. A leading public service transformation organisation is seeking a strategic and visionary Head of Business Change Management to lead a major transformation programme for a key public sector client. This is a high-profile leadership role with responsibility for shaping and delivering enterprise-wide change across a complex, multi-phase insourcing and service transformation initiative.
The programme is underpinned by a newly implemented ERP platform and an integrated service solution, including multi-channel customer contact, correspondence services, data and analytics, and automation and AI capabilities to support continuous improvement. This is a unique opportunity to lead transformational change and shape the future of public service delivery through strategic leadership and innovation.
Responsibilities
- Define and lead the overarching business change vision, aligned to organisational and programme objectives.
- Shape, prioritise, and govern a portfolio of change initiatives across all phases of the programme lifecycle.
- Chair change governance forums and provide strategic advice to programme and executive boards.
- Act as a trusted advisor to senior stakeholders, securing sponsorship and addressing resistance to change.
- Hold executive accountability for benefits realisation and value delivery.
- Build and embed capability across Business Change, Super User, and Change Champion networks.
- Lead organisational readiness planning and address structural, cultural, and behavioural barriers to adoption.
- Sponsor innovation in change delivery, including the use of behavioural science and digital adoption tools.
- Lead post-implementation reviews and ensure insights are fed into continuous improvement activities.
- Act as executive sponsor for change capability development within the client organisation.
Requirements
- Proven experience setting strategic direction for large-scale, enterprise-wide change programmes.
- Strong, visible leadership with the ability to shift mindsets and embed sustainable cultural change.
- Expertise in shaping and approving Change Impact and Change Load assessments.
- Experience developing business readiness strategies and executive-level dashboards.
- Strong governance and assurance capability across complex, multi-stream programmes.
- Ability to influence effectively at board level and across diverse operational teams.
- Outcome-focused approach with a demonstrable track record of successful adoption and benefits delivery.
- High levels of political and organisational awareness, with excellent stakeholder engagement skills.
- Experience working with technology delivery partners and consultancies.
Desirable skills
- Experience leading change management for phased service transitions or insourcing programmes.
- Awareness of political, regulatory, and public accountability considerations in public service delivery.
- Understanding of digital accessibility, inclusion, and ethical considerations in service transformation.
Head Of Business Change Management employer: Alexander Edward James Consulting Limited
Contact Detail:
Alexander Edward James Consulting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Business Change Management
✨Tip Number 1
Network like a pro! Reach out to connections in the public service sector and let them know you're on the hunt for a Head of Business Change Management role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in change management and public service delivery. Be ready to discuss how your strategic vision aligns with their goals, especially around digital transformation and stakeholder engagement.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully led large-scale change initiatives and tackled resistance. This will demonstrate your ability to influence and drive cultural change.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head Of Business Change Management
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our vision for leading transformational change.
Showcase Your Leadership Skills: Highlight your experience in leading large-scale change programmes. Use examples that demonstrate your ability to influence stakeholders and drive cultural change, as this is key for the Head of Business Change Management role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your achievements and qualifications are easy to understand and directly related to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is reviewed promptly and gives you a chance to explore more about us and what we stand for in public service transformation.
How to prepare for a job interview at Alexander Edward James Consulting Limited
✨Know Your Change Vision
Before the interview, make sure you have a clear understanding of your vision for business change management. Be ready to articulate how you would define and lead the overarching business change vision, aligning it with organisational objectives. This shows that you’re not just a leader but a strategic thinker.
✨Showcase Your Leadership Style
Prepare examples that highlight your strong, visible leadership skills. Think about times when you've successfully shifted mindsets or embedded cultural change. Use these stories to demonstrate your ability to influence and engage stakeholders at all levels, especially in complex environments.
✨Understand the Technical Landscape
Familiarise yourself with the ERP platforms and integrated service solutions mentioned in the job description. Being able to discuss how technology can support change initiatives will show that you’re not only a change leader but also tech-savvy, which is crucial for this role.
✨Prepare for Governance Discussions
Since you'll be chairing change governance forums, be ready to discuss your experience with governance and assurance in multi-stream programmes. Think about how you’ve previously shaped and prioritised change initiatives, and be prepared to share insights on how you ensure benefits realisation and value delivery.
