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- Tasks: Lead the design and delivery of innovative ServiceNow solutions for diverse clients.
- Company: Join a well-established consultancy with a focus on technical leadership.
- Benefits: Enjoy a fully remote role with competitive salary and professional growth opportunities.
- Why this job: Shape the future of IT service management while working with cutting-edge technologies.
- Qualifications: Extensive experience in ServiceNow solutions and strong leadership skills required.
- Other info: Collaborative environment with opportunities to mentor and develop multidisciplinary teams.
The predicted salary is between 72000 - 108000 £ per year.
We are supporting a well-established consultancy client in their search for a ServiceNow Lead Solution Architect. This role offers the opportunity to take a senior technical leadership position, shaping and delivering ServiceNow-based solutions for a diverse range of clients across multiple sectors. The successful candidate will be responsible for leading the design, delivery, and continuous improvement of ServiceNow Service Management platforms, ensuring they are scalable, secure, and aligned to client and business objectives. This role is fully remote.
Key Responsibilities
- Lead the architecture, design, and delivery of ServiceNow solutions across client engagements.
- Collaborate with stakeholders to gather requirements and translate them into effective, high-quality solution designs.
- Provide technical leadership and direction to delivery teams, ensuring architectural integrity and best practice.
- Drive continuous improvement of ServiceNow platforms through optimisation, automation, and integration.
- Evaluate and recommend emerging technologies, tools, and frameworks to enhance service delivery.
- Ensure solutions align with wider business and technology strategies.
- Create and maintain clear architectural documentation covering current and future state designs.
- Participate in and facilitate technical and process workshops.
- Work closely with enterprise architecture functions, including supporting configuration and instance migration activities.
Leadership & Delivery
The role includes responsibility for providing technical leadership and mentorship across multidisciplinary teams, supporting the development of business analysts, administrators, developers, and solution architects. You will play a key role in fostering a high-performing, collaborative, and engaged delivery culture. From a delivery perspective, you will assess the impact of new requirements and lead the implementation of proactive IT Service Management and Operations capabilities. This will involve the design, automation, integration, and management of primarily ITSM and ITOM-related toolsets and environments.
Essential Skills & Experience
- Extensive experience designing and delivering ServiceNow solutions across multiple modules.
- Strong understanding of ITIL processes and service management best practices.
- Experience working in complex, large-scale enterprise environments with multiple integrations.
- Proven expertise in system architecture and solution design.
- Broad technical understanding, including cloud technologies, enterprise platforms, cybersecurity, and emerging technologies such as AI and IoT.
- ITIL certification.
- Track record of delivering complex, business-critical IT solutions.
- Strong communication and stakeholder engagement skills.
- Ability to influence and collaborate at all levels of an organisation.
- Demonstrated leadership, coaching, and mentoring capability.
- Ability to manage multiple workstreams and deliver to agreed timelines.
- Awareness of current technology trends and the wider market.
Desirable Skills & Experience
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
- Project management qualifications (e.g. PRINCE2, PMP).
- Experience of Agile, Scrum, or similar delivery methodologies.
Lead Solutions Architect in City of London employer: Alexander Edward James Consulting Limited
Contact Detail:
Alexander Edward James Consulting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Solutions Architect in City of London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend virtual meetups, webinars, or even local events. The more you engage with others, the better your chances of hearing about job openings that might not be advertised.
✨Show Off Your Skills
Don’t just talk about your experience; showcase it! Create a portfolio or a personal website where you can display your projects and achievements. This gives potential employers a tangible sense of what you can bring to the table.
✨Ace the Interview
Prepare for interviews by researching common questions and practicing your responses. But don’t forget to prepare questions for them too! It shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It streamlines the process and ensures your application gets the attention it deserves. Plus, we love seeing passionate candidates like you!
We think you need these skills to ace Lead Solutions Architect in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Solutions Architect role. Highlight your experience with ServiceNow solutions and how it aligns with the job description. We want to see how you can bring value to our consultancy client!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your experience with ITIL processes, system architecture, and any relevant certifications like ITIL or ServiceNow Certified Master Architect. This is your chance to shine!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Alexander Edward James Consulting Limited
✨Know Your ServiceNow Inside Out
Make sure you have a solid grasp of ServiceNow solutions and their architecture. Brush up on the latest features and best practices, especially around ITIL processes and service management. Being able to discuss specific modules and how they integrate will show your expertise.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multidisciplinary teams. Think about times when you've mentored others or driven a project to success. This role requires strong leadership, so be ready to demonstrate how you've fostered collaboration and high performance.
✨Engage with Stakeholders
Practice how you would gather requirements from stakeholders and translate them into effective solutions. Be prepared to discuss your approach to stakeholder engagement and how you ensure alignment with business objectives. This will show your ability to communicate effectively at all levels.
✨Stay Current with Technology Trends
Familiarise yourself with emerging technologies like AI and IoT, and think about how they can enhance service delivery. Being knowledgeable about current trends will not only impress your interviewers but also demonstrate your commitment to continuous improvement and innovation.
