At a Glance
- Tasks: Lead transformative change initiatives for a key public sector client and shape future service delivery.
- Company: A leading public service transformation organisation with a focus on innovation.
- Benefits: Remote work, competitive salary, and the chance to make a real impact.
- Why this job: Be at the forefront of public service transformation and drive meaningful change.
- Qualifications: Proven experience in strategic leadership and large-scale change programmes.
- Other info: Opportunity to influence and innovate within a dynamic environment.
The predicted salary is between 43200 - 72000 £ per year.
A leading public service transformation organisation is seeking a strategic and visionary Head of Business Change Management to lead a major transformation programme for a key public sector client. This is a high-profile leadership role with responsibility for shaping and delivering enterprise-wide change across a complex, multi-phase insourcing and service transformation initiative.
The programme is underpinned by a newly implemented ERP platform and an integrated service solution, including multi-channel customer contact, correspondence services, data and analytics, and automation and AI capabilities to support continuous improvement. This is a unique opportunity to lead transformational change and shape the future of public service delivery through strategic leadership and innovation.
Responsibilities:
- Define and lead the overarching business change vision, aligned to organisational and programme objectives
- Shape, prioritise, and govern a portfolio of change initiatives across all phases of the programme lifecycle
- Chair change governance forums and provide strategic advice to programme and executive boards
- Act as a trusted advisor to senior stakeholders, securing sponsorship and addressing resistance to change
- Hold executive accountability for benefits realisation and value delivery
- Build and embed capability across Business Change, Super User, and Change Champion networks
- Lead organisational readiness planning and address structural, cultural, and behavioural barriers to adoption
- Sponsor innovation in change delivery, including the use of behavioural science and digital adoption tools
- Lead post-implementation reviews and ensure insights are fed into continuous improvement activities
- Act as executive sponsor for change capability development within the client organisation
Requirements:
- Proven experience setting strategic direction for large-scale, enterprise-wide change programmes
- Strong, visible leadership with the ability to shift mindsets and embed sustainable cultural change
- Expertise in shaping and approving Change Impact and Change Load assessments
- Experience developing business readiness strategies and executive-level dashboards
- Strong governance and assurance capability across complex, multi-stream programmes
- Ability to influence effectively at board level and across diverse operational teams
- Outcome-focused approach with a demonstrable track record of successful adoption and benefits delivery
- High levels of political and organisational awareness, with excellent stakeholder engagement skills
- Experience working with technology delivery partners and consultancies
Desirable skills:
- Experience leading change management for phased service transitions or insourcing programmes
- Awareness of political, regulatory, and public accountability considerations in public service delivery
- Understanding of digital accessibility, inclusion, and ethical considerations in service transformation
Head Of Business Change Management in City of London employer: Alexander Edward James Consulting Limited
Contact Detail:
Alexander Edward James Consulting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Business Change Management in City of London
✨Tip Number 1
Network like a pro! Reach out to connections in the public sector and let them know you're on the hunt for a Head of Business Change Management role. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the organisation's recent changes and challenges. This way, you can showcase how your strategic vision aligns with their goals and demonstrate your expertise in leading transformation initiatives.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you note to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to the hiring team, so don’t miss out on this opportunity.
We think you need these skills to ace Head Of Business Change Management in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading large-scale change programmes. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: We want to see your strong leadership abilities, so share specific examples of how you've influenced change and engaged stakeholders in previous roles. This is your chance to shine!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your achievements are easy to understand. Remember, less is often more!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Alexander Edward James Consulting Limited
✨Know Your Change Vision
Before the interview, make sure you have a clear understanding of your vision for business change management. Be ready to articulate how your strategic direction aligns with the organisation's objectives and how you plan to lead transformational change.
✨Showcase Your Leadership Style
Prepare examples that demonstrate your strong, visible leadership. Think about times when you've successfully shifted mindsets or embedded cultural change. This will help you illustrate your ability to lead and inspire teams during complex transformations.
✨Engage with Stakeholders
Be ready to discuss your approach to stakeholder engagement. Highlight your experience in securing sponsorship and addressing resistance to change. This is crucial for a role that requires influencing at board level and across diverse operational teams.
✨Demonstrate Governance Expertise
Familiarise yourself with governance frameworks and assurance capabilities. Be prepared to talk about how you've shaped and approved Change Impact assessments in previous roles, as this will show your ability to manage complex, multi-stream programmes effectively.
