24/7 NOC Shift Lead - Incident & Service Excellence

24/7 NOC Shift Lead - Incident & Service Excellence

Full-Time On-site
Alexander Edward James Consulting Limited

Alexander Edward James Consulting Limited is seeking an experienced NOC Shift Lead to join a 24/7 Network Operations function in Belfast. This is a key operational leadership role responsible for coordinating a technical support team during shifts and ensuring incidents are managed effectively to protect service integrity.

The successful candidate will drive incident resolution, monitor ITIL-aligned processes, and partner with cross-functional teams to maintain high service levels and customer

24/7 NOC Shift Lead - Incident & Service Excellence employer: Alexander Edward James Consulting Limited

As a Senior Software Engineer at our company, you will thrive in a dynamic and collaborative work environment that prioritises innovation and professional growth. We offer comprehensive training programs, mentorship opportunities, and a culture that encourages continuous improvement, ensuring you can develop your skills while contributing to impactful projects. Located in a vibrant area, our workplace fosters creativity and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.

Alexander Edward James Consulting Limited

Contact Details:

Alexander Edward James Consulting Limited Recruitment Team