At a Glance
- Tasks: Manage and collect outstanding debts while supporting financial processes.
- Company: Join Alexander Dennis, a leader in sustainable transportation.
- Benefits: Enjoy competitive salary, pension, wellbeing support, and more.
- Other info: Inclusive culture with growth opportunities and a focus on teamwork.
- Why this job: Be part of a mission that improves air quality and connects communities.
- Qualifications: Experience in credit control and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Skelmersdale
Our Vision & Why It Matters
At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.
What You’ll Do
As a Credit Controller, you’ll be responsible for managing and collecting outstanding debts across a large portfolio of customer accounts within our Aftermarket business. You’ll work closely with customers and internal stakeholders to resolve queries, maintain strong relationships, and ensure timely payments. Alongside core collections activity, you’ll support wider Accounts Receivable processes, helping to maintain accurate financial records, improve processes, and contribute to the overall performance of the team.
What We’re Looking For
We’re looking for an experienced Credit Controller who thrives in a fast-paced, high-volume environment. You’ll be confident managing large account portfolios, resolving queries, and influencing customers to achieve positive outcomes. With strong analytical skills and attention to detail, you’ll be comfortable working with financial systems and Excel, while maintaining a proactive, customer-focused approach. A self-starter with excellent communication skills, you’ll be able to work both independently and as part of a collaborative team.
Bonus if you have:
- Experience managing high volumes of accounts (1000+)
- Strong Excel skills, including pivot tables
- Experience with ERP financial systems
- Experience within an automotive or aftermarket environment
What We Offer
Because we know that to deliver on our vision, people have to feel supported and inspired:
- Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.
- Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.
- Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.
- Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.
Our Values – What Guides Us
These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.
- Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.
- Quality: We strive for excellence in our products, services, and all that we do.
- Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
- Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
- Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
- Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.
How to Apply
If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to careers@alexander-dennis.com
Credit Controller - 12 Month Fixed Term Contract in Skelmersdale employer: Alexander Dennis
At Alexander Dennis, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member's contribution to our mission of sustainable transportation. Located in Skelmersdale, we provide ample opportunities for professional growth through training programmes and mentorship, alongside competitive benefits such as a pension scheme and wellbeing support. Join us to be part of a dynamic team that is not only committed to excellence but also to making a positive impact on communities and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - 12 Month Fixed Term Contract in Skelmersdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and think about how your skills as a Credit Controller can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with managing large account portfolios and resolving queries. Highlight your analytical skills and how you’ve used Excel in past roles to impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to our vision of sustainable transport.
We think you need these skills to ace Credit Controller - 12 Month Fixed Term Contract in Skelmersdale
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience with managing large account portfolios and any relevant skills in Excel or financial systems. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values. We love seeing genuine enthusiasm for what we do at Alexander Dennis.
Showcase Your Analytical Skills:As a Credit Controller, strong analytical skills are key. In your application, mention specific examples of how you've used these skills in past roles to resolve queries or improve processes. We appreciate detail-oriented candidates!
Apply Online:We encourage you to apply through our website for a smooth application process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Alexander Dennis
✨Know Your Numbers
As a Credit Controller, you'll be dealing with large account portfolios. Brush up on your financial knowledge and be ready to discuss how you've managed high volumes of accounts in the past. Be specific about your achievements and any tools you used, like Excel or ERP systems.
✨Showcase Your Communication Skills
This role requires excellent communication skills, so prepare examples of how you've effectively resolved customer queries. Think about times when you influenced a positive outcome for both the customer and your company, and be ready to share those stories.
✨Demonstrate Your Analytical Skills
Highlight your analytical abilities by discussing how you've used data to improve processes or collections in previous roles. Be prepared to talk about specific metrics you've tracked and how they contributed to your team's success.
✨Align with Their Values
Familiarise yourself with Alexander Dennis's values, such as integrity and sustainability. During the interview, weave these values into your responses to show that you're not just a fit for the role, but also for the company's culture and mission.
