Campaign Coordinator in Harlow

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As our Campaign Coordinator, you'll play a central role in coordinating campaign activities from initial setup through to successful completion. You'll create and maintain accurate campaign records within Syncron, raise service orders and purchase orders, and ensure all campaign documentation is correctly controlled and up to date.

Working closely with Field Service Engineers, contractors, suppliers and factory-based teams, you'll coordinate material requirements, monitor campaign progress and gather regular updates to help ensure targets are achieved on schedule. You'll maintain master trackers, progress planners and campaign reports, providing clear visibility of campaign performance, timelines and completion status.

You'll also support the financial administration of campaigns by matching purchase orders, invoices and service orders, ensuring all supporting documentation is accurately recorded.

You'll be confident working with a wide range of stakeholders

You'll be proficient in Microsoft Office and capable of working accurately with service orders, purchase orders, invoices and campaign records. Experience using Syncron or a similar service, warranty, workflow or campaign management system would be advantageous.

Experience within engineering, automotive, manufacturing, bus and coach, service or field operations environments would be beneficial.

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.