Alexander Dennis is seeking a Call Centre Manager in Farnborough to lead our inbound customer operation within the Commercial team (AD24), ensuring a high-quality, revenue-aware service across technical, pricing, and sales inquiries. You will build capable, high-performing teams, balance customer experience with revenue growth, and use performance insight to drive continuous improvement.
This role requires strong stakeholder communication and a readiness to lead change.
#J-18808-LjbffrSenior Call Centre Leader β Customer Solutions in Farnborough employer: Alexander Dennis
ALEXANDER DENNIS is an exceptional employer that prioritises employee growth and development within a dynamic manufacturing environment. With a commitment to diversity and inclusion, the company offers competitive salaries and a collaborative work culture that empowers individuals to influence key stakeholders and drive cost optimisation in New Product Development.