At a Glance
- Tasks: Lead commercial planning and drive performance in our aftermarket Parts and Service business.
- Company: Join Alexander Dennis, a leader in sustainable mass transportation.
- Benefits: Competitive salary, pension, wellbeing support, and growth opportunities.
- Other info: Inclusive culture where your voice matters and career growth is encouraged.
- Why this job: Make a real impact on public transport and improve air quality.
- Qualifications: Experience in commercial operations and strong leadership skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: Farnborough
Our Vision & Why It Matters
At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.
What You’ll Do
As Commercial Operations Manager for AD24, you’ll act as the central commercial engine of our aftermarket Parts and Service business. You’ll lead commercial planning, pricing governance, and business intelligence, ensuring our strategy is translated into clear, actionable plans and delivered with consistency and discipline.
Leading a team of analysts, project managers, and bid specialists, you will drive tender performance, commercial insight, digital enablement, and operational alignment—supporting profitable growth and high-quality execution across the business.
What We’re Looking For
We’re looking for a commercially driven leader with strong experience in commercial or sales operations. You’ll bring excellent financial and analytical capability, combined with the ability to lead teams and influence stakeholders across a complex organisation.
A confident communicator, you’ll be comfortable translating strategy into execution, managing multiple priorities, and driving performance through insight, governance, and continuous improvement. Experience within aftermarket or automotive environments would be highly advantageous.
Bonus if you have:
- Experience within aftermarket, bus & coach, or heavy vehicle sectors
- Strong knowledge of pricing strategies, tender management, and margin optimisation
- Experience working with ERP/CRM/BI systems (e.g. Syspro)
- Exposure to digital platforms, e-commerce, or “All Makes” growth strategies
- Track record of delivering cross-functional transformation projects
What We Offer
Because we know that to deliver on our vision, people have to feel supported and inspired:
- Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.
- Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.
- Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.
- Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.
Our Values – What Guides Us
These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.
- Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.
- Quality: We strive for excellence in our products, services, and all that we do.
- Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
- Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
- Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
- Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.
How to Apply
If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.
Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to careers@alexander-dennis.com
Commercial Operations Manager AD24 in Farnborough employer: Alexander Dennis
At Alexander Dennis, we pride ourselves on being an excellent employer by fostering a culture of inclusivity and support, where every team member's voice is valued. Located in Farnborough, our commitment to employee growth is evident through comprehensive training programmes and mentorship opportunities, ensuring that you can develop your skills while contributing to our mission of sustainable transportation. With competitive benefits and a focus on wellbeing, joining us means being part of a team that is dedicated to making a positive impact on communities and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Manager AD24 in Farnborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Alexander Dennis. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Show us how your experience aligns with their mission of sustainable transport. We love candidates who are genuinely interested in what we do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in commercial operations can drive performance and support profitable growth. Confidence is key, so rehearse until you feel like a superstar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team at Alexander Dennis.
We think you need these skills to ace Commercial Operations Manager AD24 in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Commercial Operations Manager role. Highlight your commercial acumen, leadership experience, and any relevant industry knowledge to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about sustainable transportation and how your background makes you a perfect fit for our team. Be genuine and let your personality shine through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and lead teams. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to submit your application via our online form. It’s the easiest way for us to review your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in our digital world!
How to prepare for a job interview at Alexander Dennis
✨Know Your Numbers
As a Commercial Operations Manager, you'll need to demonstrate your financial and analytical skills. Brush up on key metrics related to pricing strategies and margin optimisation. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Leadership Style
You'll be leading a team of analysts and project managers, so it's crucial to convey your leadership approach. Prepare examples of how you've successfully managed teams and influenced stakeholders in complex environments. Highlight your ability to translate strategy into actionable plans.
✨Understand the Industry Landscape
Familiarise yourself with the aftermarket and automotive sectors, especially trends affecting bus and coach operations. Being knowledgeable about digital platforms and e-commerce strategies will set you apart. Bring insights on how these elements can enhance operational alignment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making processes. Think of scenarios where you've driven performance through insight and governance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
