At a Glance
- Tasks: Support service engineers with complex vehicle faults and develop smarter diagnostic tools.
- Company: Join Alexander Dennis, a leader in sustainable mass transportation.
- Benefits: Competitive salary, pension, wellbeing support, and growth opportunities.
- Other info: Inclusive culture where your voice matters and career growth is encouraged.
- Why this job: Make a real impact on public transport and improve air quality.
- Qualifications: Experience with diagnostic toolchains and vehicle communications is essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Engineer – Diagnostic Development & Support
Location: Any UK Site
Our Vision & Why It Matters
At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.
We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.
What You’ll Do
As a Diagnostic Development and Support Engineer, you’ll be the first point of contact for supporting service engineers tackling complex vehicle faults. You’ll investigate issues, capture learnings, and turn them into smarter on-board and off-board diagnostic features and tools. From developing fault codes and guided routines to working hands-on with vehicles and test rigs, you’ll play a key role in improving how our products are supported in the field.
What We’re Looking For
We’re looking for someone with experience configuring and customising diagnostic toolchains, creating and maintaining ODX/OTX/CDD files, and a solid understanding of vehicle communications (J1939, UDS, CAN, LIN, IP). You’ll bring proven problem-solving skills, a clear and concise communication style, and the ability to make complex topics simple. Most importantly, you’ll have a genuine interest in vehicle technologies and a desire to make diagnostics better for the people who use them.
Bonus if you have: It’s a real advantage if you’ve worked directly on vehicle electrical systems, are familiar with V-model or structured development processes or have experience capturing engineering requirements.
What We Offer
Because we know that to deliver on our vision, people have to feel supported and inspired:
Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.
Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.
Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.
Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.
Our Values – What Guides Us
These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.
Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.
Quality: We strive for excellence in our products, services, and all that we do.
Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.
How to Apply
If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you.
Please complete our online application form and attach your CV!
We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.
Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or send an email to
IND-H
#J-18808-LjbffrDiagnostic Development and Support Engineer in Larbert employer: Alexander Dennis
At Alexander Dennis, we pride ourselves on being an excellent employer by fostering a culture of inclusivity and support, where every employee's voice is valued. As a Diagnostic Development and Support Engineer, you will not only contribute to the evolution of sustainable transport but also benefit from comprehensive training programmes and mentorship opportunities that promote personal and professional growth. With competitive salaries, wellbeing support, and a commitment to safety and quality, working with us means being part of a team dedicated to making a positive impact on communities and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Diagnostic Development and Support Engineer in Larbert
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to diagnostic development. Think about how your skills align with the role and be ready to share specific examples of your problem-solving prowess.
✨Tip Number 3
Show your passion for vehicle technologies! During interviews, express your genuine interest in improving diagnostics and how you can contribute to Alexander Dennis's mission of sustainable transport.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Alexander Dennis.
We think you need these skills to ace Diagnostic Development and Support Engineer in Larbert
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Diagnostic Development and Support Engineer. Highlight your experience with diagnostic toolchains and vehicle communications, as these are key for us.
Showcase Problem-Solving Skills:We love a good problem-solver! In your application, share specific examples of how you've tackled complex issues in the past. This will show us you can handle the challenges that come with the job.
Keep It Clear and Concise:When writing your application, aim for clarity. Use straightforward language to explain your experiences and skills. We appreciate a communication style that makes complex topics simple!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Alexander Dennis
✨Know Your Diagnostics
Make sure you brush up on your knowledge of diagnostic toolchains and vehicle communications like J1939, UDS, CAN, and LIN. Being able to discuss these topics confidently will show that you're not just familiar with the technical aspects but also genuinely interested in vehicle technologies.
✨Showcase Problem-Solving Skills
Prepare examples from your past experiences where you've tackled complex vehicle faults or developed diagnostic features. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your problem-solving prowess in action.
✨Communicate Clearly
Since the role requires simplifying complex topics, practice explaining technical concepts in layman's terms. This will demonstrate your ability to communicate effectively with service engineers and other stakeholders, which is crucial for the position.
✨Align with Company Values
Familiarise yourself with Alexander Dennis's values around safety, quality, integrity, and sustainability. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of improving public transport and air quality.