At a Glance
- Tasks: Provide expert technical support and maintenance for innovative transport solutions across Scotland.
- Company: Join a leading company transforming public transport and improving air quality.
- Benefits: Competitive salary, pension, wellbeing support, and enhanced family benefits.
- Other info: Inclusive culture where your voice matters and opportunities for growth abound.
- Why this job: Make a real impact on cities while developing your skills in a supportive environment.
- Qualifications: PCV/LGV technician with strong diagnostic skills and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
As a Field Service Engineer, you’ll be responsible for providing expert technical support and maintenance for Alexander Dennis products across Scotland. You’ll diagnose and repair faults on a wide range of mechanical, electrical, and hybrid/EV systems, ensuring vehicles are attended to promptly and efficiently. You’ll work closely with customers to provide technical advice and ensure high levels of satisfaction. Your day‑to‑day tasks will include fault diagnosis, preventative and reactive maintenance, warranty claim support, and ensuring your service vehicle is fully equipped. You’ll also engage in regular training to maintain product expertise and stay up‑to‑date with all product developments.
We’re looking for a time‑served PCV/LGV technician with strong diagnostic skills across mechanical, electrical, and hybrid/EV systems. You’ll be self‑motivated, adaptable, and professional, with the ability to work independently and lead a team. A full UK driving licence and experience in commercial vehicle maintenance are essential.
Bonus if you have:
- High voltage diagnostic experience (EV products)
- HVAC and hybrid HV diagnostic experience
- EV driveline (Voith) and EV battery (ICPT 600V) diagnostic experience
- Experience in upselling retail work and supporting customer requirements
What We Offer:
- Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.
- Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.
- Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.
- Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.
Our Values – What Guides Us:
- Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.
- Quality: We strive for excellence in our products, services, and all that we do.
- Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
- Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
- Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
- Sustainability: We seek long‑term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.
Field Service Engineer - Scotland (INTERNAL ONLY) employer: Alexander Dennis Limited
As a Field Service Engineer at Alexander Dennis in Scotland, you will join a forward-thinking company dedicated to transforming public transport and enhancing air quality. With a strong emphasis on employee development through training programmes and mentorship, you will thrive in an inclusive culture where your contributions are valued. Enjoy competitive benefits, including a pension scheme and wellbeing support, while being part of a team that prioritises safety, quality, and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Scotland (INTERNAL ONLY)
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Alexander Dennis Limited.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Alexander Dennis Limited love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Alexander Dennis Limited and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Field Service Engineer - Scotland (INTERNAL ONLY)
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Alexander Dennis Limited and the Field Service Engineer - Scotland (INTERNAL ONLY) role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Alexander Dennis Limited
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Alexander Dennis Limited.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Alexander Dennis Limited.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Alexander Dennis Limited, making you a more appealing candidate.
