At a Glance
- Tasks: Lead our workshop operations, ensuring efficiency and quality in repairs.
- Company: Join Alexander Dennis, a leader in sustainable transport solutions.
- Benefits: Enjoy competitive salary, pension, wellbeing support, and growth opportunities.
- Other info: Inclusive culture where your voice matters and career growth is encouraged.
- Why this job: Make a real impact on public transport and air quality in your community.
- Qualifications: Experience in PCV or HGV repair, strong communication, and leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Harlow
Our Vision & Why It Matters
At Alexander Dennis, our vision is to lead the evolution of sustainable on‑road mass transportation and mobility. We design, deliver, and support market‑leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.
What You’ll Do
As our Workshop Manager at Harlow, you’ll play a key role in leading the smooth, safe and efficient running of our workshop operation. You’ll coordinate teams across Coachbuilding, Refurb, Paintshop and Contractors to maintain high labour efficiency, deliver quality repairs, and meet customer expectations. You’ll work closely with Parts, Sales Engineers and Commercial teams to ensure jobs are completed on time, all while maintaining excellent communication with customers and upholding high standards of safety, housekeeping and compliance.
What We’re Looking For
We’re looking for someone with strong experience within PCV or HGV repair and maintenance environments who thrives in a fast‑paced operational setting. You’ll be an effective communicator, a confident people leader, and someone who can plan ahead to meet deadlines. A good understanding of vehicle systems, repair techniques, VOSA standards and maintenance procedures is essential, along with the ability to maintain accurate administration and documentation.
Bonus if you have:
- PSV or HGV vocational licences
- College‑based technical training or recognised industry qualifications
- Strong understanding of vehicle electrical systems
What We Offer
Because we know that to deliver on our vision, people have to feel supported and inspired:
- Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.
- Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.
- Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.
- Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.
Our Values – What Guides Us
These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.
- Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.
- Quality: We strive for excellence in our products, services, and all that we do.
- Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
- Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
- Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
- Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.
We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.
Workshop Manager in Harlow employer: Alexander Dennis Limited
At Alexander Dennis, we pride ourselves on being an excellent employer by fostering a culture of inclusivity and support, where every team member's voice is valued. As the Workshop Manager in Harlow, you will not only lead a dynamic team in a fast-paced environment but also have access to comprehensive training programmes and growth opportunities that empower you to advance your career while contributing to our mission of sustainable transportation. With competitive benefits and a commitment to safety and quality, working with us means being part of a forward-thinking company that is making a real difference in communities.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Manager in Harlow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend workshops or events, and connect with current employees at Alexander Dennis. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us you’re not just interested in the role but also in how you can contribute to our mission of sustainable transport.
✨Tip Number 3
Practice your communication skills! As a Workshop Manager, you’ll need to lead teams and liaise with customers. Mock interviews with friends or family can help you articulate your experience and ideas clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Alexander Dennis.
We think you need these skills to ace Workshop Manager in Harlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Workshop Manager role. Highlight your background in PCV or HGV repair and maintenance, and don’t forget to mention any relevant qualifications or licences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about sustainable transport and how your leadership skills can help us maintain high standards in our workshop. Keep it engaging and personal!
Showcase Your Communication Skills:As a Workshop Manager, effective communication is key. In your application, give examples of how you've successfully coordinated teams or communicated with customers in the past. This will show us you’re the right fit for the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture!
How to prepare for a job interview at Alexander Dennis Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of PCV and HGV repair and maintenance. Familiarise yourself with vehicle systems, repair techniques, and VOSA standards. This will not only help you answer technical questions but also show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Workshop Manager, you'll be leading teams across various departments. Prepare examples of how you've effectively communicated and motivated your team in past roles. Think about specific situations where you resolved conflicts or improved team efficiency.
✨Emphasise Safety and Quality
Safety and quality are top priorities for Alexander Dennis. Be ready to discuss how you've maintained high safety standards and delivered quality work in previous positions. Share any relevant experiences that highlight your commitment to these values.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's vision and how the Workshop Manager role contributes to it. This shows your genuine interest in the position and helps you understand if the company culture aligns with your values.
