Head of Compliance

HEAD OF COMPLIANCE Alexander Bonhill Hybrid ROLE OVERVIEW You will lead compliance oversight for Alexander Bonhill Limited (ABL), the Group insurance broker of Odevo UK, guiding a dynamic, multi-entity operation through a period of rapid growth and innovation. As the designated SMF16 (Compliance Oversight), you will own the policy, advisory and monitoring framework for our insurance distribution activities, ensuring the fair treatment of customers and robust adherence to FCA rules across ABL and its Appointed Representatives. You will be a visible, trusted adviser to senior leadership, shaping governance, risk management and culture to consistently deliver good outcomes, with a particular emphasis on the FCAs multi-occupancy buildings insurance regime and leaseholder fairness. This is an FCA-controlled function subject to approval (Form A) and fitness and propriety checks before appointment takes effect. You will help refine and embed the Statement of Responsibilities, lead on SM&CR records and Conduct Rules oversight, and ensure ABLs frameworks for product governance, conflicts, client money (CASS), AML/CTF, sanctions, data privacy and whistleblowing are effective, evidenced and continually improving. Operating remotely with travel to offices as needed, you will thrive in a mission-led, tech-forward environment that values accountability, collaboration and pragmatism. ROLE EXPECTATIONS You will spend your days translating FCA requirements into practical processes, testing how they work in the real world, and partnering with leaders to fix issues fast. Expect a rhythm of monitoring reviews, MI analysis, Board and committee reporting, policy maintenance, AR oversight, training and advisory support on live broking operations and product governance. WHAT SUCCESS LOOKS LIKE A robust, risk-based compliance monitoring programme that identifies issues early and drives timely, evidenced remediation. Clear, actionable MI that demonstrates delivery of good customer outcomes, with particular focus on leaseholders in multi-occupancy buildings. Confident, timely FCA interactions and notifications, with zero missed regulatory deadlines and accurate submissions via Connect and RegData. A well-managed AR framework with effective onboarding, oversight and escalation, evidenced by clean audits and strong controls. Product governance and fair value assessments that stand up to scrutiny and demonstrate well-managed conflicts and remuneration practices. A strong culture of conduct and compliance, supported by engaging training, improved staff confidence and fewer repeat findings. HOW YOU'LL SPEND MOST OF YOUR TIME Hold the SMF16 (Compliance Oversight) controlled function for ABL always adhering to the associated Statement of Responsibilities. Owning and executing ABLs compliance monitoring programme, breach logging and remediation tracking. Maintaining SM&CR records, Statements of Responsibilities, certification and Directory data, and leading annual fit and proper reviews. Leading product governance, fair value assessments and conflicts management, particularly for multi-occupancy buildings insurance. Managing AR oversight and outsourcing governance, including due diligence, MI review and on-site/remote assurance. Preparing Board and committee reports, regulatory notifications and returns, and advising on regulatory change. Overseeing AML/CTF, sanctions screening, data privacy and whistleblowing arrangements, providing pragmatic guidance to senior managers. WHO THIS ROLE IS FOR You will hold at least five years UK insurance compliance experience, including two years in a senior role. Previous experience as, or deputy to, an SMF16 (Essential). Strong knowledge of FCA insurance regulation, including SYSC, ICOBS, PROD 4, DISP, CASS 5, SUP 12, COND and MIPRU. A seasoned insurance compliance professional who enjoys balancing detail with strategic impact and can operate confidently at Board level. Someone who is hands-on, pragmatic and comfortable challenging and supporting the business in equal measure. A clear communicator who can turn regulation into practical guidance and build strong relationships with stakeholders. An organised self-starter who thrives in a fast-moving, multi-entity environment and enjoys continuous improvement. EXPERIENCE THAT HELPS Working within a group or multi-entity regulated structure, including managing Appointed Representatives and outsourcing partners. Experience of multi-occupancy buildings or leasehold property insurance, including disclosures and remuneration governance. Leading or contributing to FCA authorisations, variations of permission, and wind-down planning. Designing and delivering engaging regulatory training for non-compliance teams. Using FCA systems (Connect, RegData) and producing Board-ready compliance MI and reports. WHAT WE OFFER Competitive salary, aligned to experience 20 days holiday plus bank holidays Annual salary review Salary sacrifice scheme and option to buy or sell annual leave Life assurance and private healthcare after probation (role dependent) Wellbeing support and employee extras (Spectrum Life) Free eye tests and Cycle to Work scheme Fully funded learning, development and professional training Employee referral scheme with rewards up to £1,500 ABOUT ALEXANDER BONHILL Alexander Bonhill is one of the UK's leading residential property insurance brokers and part of the wider Odevo UK group. Established in 2004, the business specialises exclusively in residential property insurance, working with some of the country's largest managing agents and insurers. With a reputation for expertise, innovation and exceptional client service, Alexander Bonhill provides tailored insurance solutions for more than 6,000 properties across the UK. For employees, this means the opportunity to develop specialist industry knowledge, work alongside experienced professionals and build a long-term career within a growing and ambitious business. As part of Odevo UK, Alexander Bonhill offers both the support of a larger group and the benefits of a close-knit, collaborative team. HOW WE HIRE Initial conversation with our talent team Interview focused on assessing your SM&CR leadership, FCA regulatory expertise (ICOBS, PROD, SYSC, CASS), product governance and conflicts management, as well as your ability to translate regulation into practical controls and influence senior stakeholders We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. TPBN1_UKTJ