At a Glance
- Tasks: Lead teams to deliver complex water projects while ensuring client satisfaction and operational excellence.
- Company: A leading contractor in the UK water sector with a focus on quality and safety.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a team that values continuous improvement and ethical standards.
- Why this job: Make a real impact in the water industry while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and experience in project delivery within the water sector.
The predicted salary is between 60000 - 80000 £ per year.
A leading specialist contractor within the UK water sector is seeking an experienced Operations Manager to oversee the successful delivery of projects across multiple operational areas. This is a senior leadership role focused on client relationship management, operational performance, project delivery, team leadership and continuous improvement. The successful candidate will play a key role in ensuring projects are delivered safely, efficiently, on budget and to the highest quality standards.
The Role
Reporting to the Operations Director, you will lead teams of Project Managers and supporting personnel to deliver complex water industry projects while maintaining strong client relationships and ensuring operational excellence throughout the business.
Key responsibilities include:
- Acting as the primary point of contact for clients, maintaining and developing strong professional relationships
- Leading and managing project delivery teams across allocated operational regions
- Monitoring project performance including programme delivery, budgets and risk management
- Supporting recruitment, induction, performance management and development of operational staff
- Ensuring compliance with integrated management systems, quality standards and operational procedures
- Managing subcontractors and suppliers, including performance evaluation and onboarding of new partners
- Working collaboratively with wider operational teams to maximise resource utilisation and project efficiency
- Providing regular operational and financial updates to senior leadership
- Driving a Right First Time culture focused on quality, safety and continuous improvement
About You
To be successful in this role, you will have:
- Strong leadership and team management experience
- Excellent communication and client relationship skills
- Experience delivering projects within the water industry
- A strong understanding of operational, financial and programme management
- Engineering knowledge with practical site experience
- The ability to motivate teams and resolve conflict effectively
- A proactive and highly self-motivated approach
- Strong ethical standards and commitment to high-quality delivery
- Planning and programming experience
A Chartered Engineer status would be advantageous but is not essential.
Operations Manager. Job in London LilyLifestyle Jobs employer: Alexander Associates
As a leading specialist contractor in the UK water sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London-based team enjoys competitive benefits, a commitment to safety and quality, and the opportunity to lead impactful projects that contribute to sustainable water management. Join us to be part of a collaborative environment where your leadership skills will drive operational excellence and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the water sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their operational processes and recent achievements. This will help you demonstrate your knowledge and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams, managed client relationships, and delivered projects on time and within budget. These anecdotes will showcase your experience and fit for the role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about wanting to join our team at LilyLifestyle.
We think you need these skills to ace Operations Manager. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your leadership experience, project delivery skills, and any relevant water industry experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've managed and how you've built strong client relationships in the past. Let us know what makes you tick!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've improved operational performance or delivered projects on time and within budget. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Alexander Associates
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects the company has delivered in the water sector. Be ready to discuss specific examples of how you've managed similar projects, focusing on your role in ensuring they were completed safely, efficiently, and on budget.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams, resolved conflicts, and motivated staff in previous roles. Highlight your experience in managing project delivery teams and how you foster a collaborative environment.
✨Emphasise Client Relationship Management
Since maintaining strong client relationships is key, come prepared with examples of how you've built and maintained these relationships in past roles. Discuss your communication strategies and how you've handled challenging situations with clients to ensure satisfaction and project success.
✨Be Ready for Technical Questions
Given the engineering aspect of the role, brush up on your technical knowledge related to the water industry. Expect questions about operational, financial, and programme management. Being able to discuss your practical site experience will also set you apart from other candidates.
