Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead ServiceNow projects from start to finish, ensuring timely delivery and stakeholder satisfaction.
- Company: Join a dynamic team focused on innovative IT solutions and enhancing business processes.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative work culture.
- Why this job: Be part of impactful projects that drive efficiency and improve user experiences in a tech-driven environment.
- Qualifications: Experience with ServiceNow project management and strong communication skills are essential.
- Other info: ServiceNow certifications and project management qualifications are highly valued.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
ServiceNow Project Manager
Job Summary:
We are seeking an experienced ServiceNow Project Manager to lead the end-to-end delivery of ServiceNow implementations and enhancements. You will be responsible for managing project scope, timelines, budgets, and stakeholder communication, ensuring alignment with business objectives and IT best practices.
Key Responsibilities:
- Manage ServiceNow projects from initiation through to delivery, including planning, execution, and post-implementation support.
- Coordinate cross-functional teams, including developers, architects, and business stakeholders.
- Ensure projects are delivered on time, within scope and budget.
- Track and report progress, risks, and issues to senior leadership.
- Drive continuous improvement in ServiceNow processes and delivery methodologies.
- Ensure adherence to ServiceNow governance and change management protocols.
Requirements:
- Proven experience managing ServiceNow projects across modules (ITSM, HRSD, ITOM, etc.).
- Strong understanding of ServiceNow platform capabilities and limitations.
- ServirceNow Project Management experience
- Excellent stakeholder management and communication skills.
- Experience with Agile or Waterfall delivery methodologies.
- ServiceNow certifications (e.g., Project Portfolio Management, ITSM) are desirable.
- PMP, PRINCE2, or equivalent project management certification is a plus.
ServiceNow Project Manager employer: Alexander Ash Consulting
Contact Detail:
Alexander Ash Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform's capabilities will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the industry. This can lead to valuable insights and potential referrals for job opportunities.
✨Tip Number 3
Prepare to discuss specific projects you've managed using ServiceNow. Be ready to share examples of how you handled challenges, managed stakeholders, and delivered results. This will showcase your practical experience and problem-solving skills.
✨Tip Number 4
Highlight your understanding of both Agile and Waterfall methodologies. Be prepared to explain how you've applied these approaches in past projects, as this knowledge is crucial for a ServiceNow Project Manager role.
We think you need these skills to ace ServiceNow Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow projects, including specific modules you've worked on. Emphasise your project management skills and any relevant certifications like PMP or PRINCE2.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for the ServiceNow Project Manager role. Mention your experience managing cross-functional teams and your understanding of Agile and Waterfall methodologies.
Showcase Relevant Achievements: Include specific examples of successful ServiceNow implementations you've led. Quantify your achievements where possible, such as improvements in delivery times or budget adherence.
Highlight Stakeholder Management Skills: Since stakeholder communication is key for this role, provide examples of how you've effectively managed stakeholder expectations and facilitated communication between teams in past projects.
How to prepare for a job interview at Alexander Ash Consulting
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with ServiceNow projects, especially across different modules like ITSM and HRSD. Be prepared to discuss specific implementations you've led and the outcomes achieved.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've effectively communicated with stakeholders in previous projects. Discuss how you managed expectations and ensured alignment with business objectives.
✨Familiarise Yourself with Methodologies
Since the role requires knowledge of Agile and Waterfall methodologies, be ready to explain your experience with both. Share how you've applied these methodologies in past projects to drive successful outcomes.
✨Discuss Continuous Improvement Initiatives
Be prepared to talk about how you've driven continuous improvement in ServiceNow processes. Share specific examples of enhancements you've implemented and the impact they had on project delivery.
