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For Companies At a Glance
- Tasks: Lead ServiceNow projects from start to finish, ensuring timely delivery and stakeholder satisfaction.
- Company: Join a dynamic team focused on innovative IT solutions and enhancing business processes.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative work culture.
- Why this job: Be part of impactful projects that drive efficiency and improve user experiences in tech.
- Qualifications: Experience with ServiceNow project management and strong communication skills are essential.
- Other info: ServiceNow certifications and project management qualifications are highly valued.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
ServiceNow Project Manager
Job Summary:
We are seeking an experienced ServiceNow Project Manager to lead the end-to-end delivery of ServiceNow implementations and enhancements. You will be responsible for managing project scope, timelines, budgets, and stakeholder communication, ensuring alignment with business objectives and IT best practices.
Key Responsibilities:
- Manage ServiceNow projects from initiation through to delivery, including planning, execution, and post-implementation support.
- Coordinate cross-functional teams, including developers, architects, and business stakeholders.
- Ensure projects are delivered on time, within scope and budget.
- Track and report progress, risks, and issues to senior leadership.
- Drive continuous improvement in ServiceNow processes and delivery methodologies.
- Ensure adherence to ServiceNow governance and change management protocols.
Requirements:
- Proven experience managing ServiceNow projects across modules (ITSM, HRSD, ITOM, etc.).
- Strong understanding of ServiceNow platform capabilities and limitations.
- ServirceNow Project Management experience
- Excellent stakeholder management and communication skills.
- Experience with Agile or Waterfall delivery methodologies.
- ServiceNow certifications (e.g., Project Portfolio Management, ITSM) are desirable.
- PMP, PRINCE2, or equivalent project management certification is a plus.
ServiceNow Project Manager employer: Alexander Ash Consulting
Contact Detail:
Alexander Ash Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform's capabilities will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend webinars, join forums, or connect on LinkedIn to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific projects you've managed using ServiceNow. Be ready to share examples of how you handled challenges, managed stakeholders, and delivered results, as this will showcase your practical experience.
✨Tip Number 4
Highlight your project management certifications and any relevant training during conversations. This can set you apart from other candidates and show that you have a solid foundation in project management principles.
We think you need these skills to ace ServiceNow Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow projects, including specific modules you've worked on. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about ServiceNow and project management. Mention specific achievements in previous roles that align with the responsibilities listed in the job description.
Showcase Relevant Certifications: If you have any ServiceNow certifications or project management qualifications like PMP or PRINCE2, make sure to include them prominently in your application. This will strengthen your candidacy.
Highlight Stakeholder Management Skills: Since stakeholder communication is key for this role, provide examples of how you've successfully managed stakeholders in past projects. This could be in your CV or cover letter.
How to prepare for a job interview at Alexander Ash Consulting
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with ServiceNow projects, especially across different modules like ITSM and HRSD. Be prepared to discuss specific implementations you've led and the outcomes achieved.
✨Demonstrate Stakeholder Management Skills
Since stakeholder communication is key for this role, come equipped with examples of how you've successfully managed relationships with various stakeholders. Discuss any challenges faced and how you overcame them.
✨Familiarise Yourself with Methodologies
Whether it's Agile or Waterfall, be ready to explain your approach to project management. Share experiences where you've applied these methodologies effectively in your previous roles.
✨Prepare for Governance and Change Management Questions
Understand the importance of governance and change management in ServiceNow projects. Be ready to discuss how you've ensured adherence to these protocols in past projects and the impact it had on delivery.
