Salesforce CRM Functional Consultant
Salesforce CRM Functional Consultant

Salesforce CRM Functional Consultant

England Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead workshops, gather requirements, and design innovative Salesforce solutions.
  • Company: Join a global management consultancy focused on enhancing customer experiences.
  • Benefits: Enjoy hybrid working options and opportunities for professional growth.
  • Why this job: Make an impact by transforming businesses and mentoring future leaders.
  • Qualifications: Expertise in Salesforce configuration and strong communication skills required.
  • Other info: Experience with Salesforce Industry Clouds is preferred.

The predicted salary is between 43200 - 72000 £ per year.

Salesforce CRM Functional Consultant – Global Consultancy

United Kingdom (multiple locations) – Manager level – Hybrid working

We are working with a Global Management Consultancy that needs an experienced Salesforce Functional Consultant to design and deliver innovative Salesforce solutions that enhance customer experiences and enable business transformation.

You will work closely with clients to gather requirements, define solutions, and manage projects from discovery through deployment. This role balances functional and technical expertise with client management and leadership.

Key Responsibilities

Client Solutions Delivery:

  • Lead workshops to gather and document client requirements aligned with business objectives.
  • Translate business needs into functional Salesforce solutions, focusing on user experience, functionality, and sustainable design.
  • Collaborate with stakeholders to design effective processes and solutions.
  • Support all phases of testing, manage feedback, and refine solutions.
  • Facilitate user adoption, training sessions, and platform enhancement recommendations.
  • Produce and maintain high-quality documentation, including functional specs and user guides.

Pre-Sales and Commercial Support:

  • Contribute to pre-sales activities, including preparing proposals and resource planning.
  • Collaborate with sales teams to present functional solutions to clients.
  • Balance functional requirements with commercial goals to ensure delivery success.

Team and Practice Development:

  • Mentor and coach colleagues, contributing to team growth and skill development.
  • Maintain Salesforce certifications and advocate for best practices.
  • Enhance internal processes and ways of working.

About You

  • Expertise in Salesforce configuration, CRM process design, and implementation.
  • Strong functional experience in Salesforce
  • Strong communication and presentation skills to engage clients and stakeholders.
  • Preferred: Experience with Salesforce Industry Clouds.

If interested, please apply!

Salesforce CRM Functional Consultant employer: Alexander Ash Consulting

Join a leading Global Management Consultancy that values innovation and collaboration, offering a dynamic hybrid working environment across multiple locations in the UK. As a Salesforce CRM Functional Consultant, you will not only have the opportunity to work on transformative projects but also benefit from a culture that prioritizes employee growth through mentorship and continuous learning. With a focus on enhancing client experiences and a commitment to best practices, this role provides a rewarding pathway for professional development in a supportive and engaging workplace.
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Contact Detail:

Alexander Ash Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salesforce CRM Functional Consultant

✨Tip Number 1

Make sure to familiarize yourself with the latest Salesforce features and updates. This will not only help you in interviews but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Network with professionals in the Salesforce community. Attend webinars, join forums, or participate in local meetups to connect with others who can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to discuss specific projects where you've successfully implemented Salesforce solutions. Be ready to explain your role, the challenges faced, and how you contributed to the overall success of the project.

✨Tip Number 4

Showcase your leadership skills by discussing any mentoring or coaching experiences you have. Highlight how you've helped colleagues grow their skills, as this aligns well with the team development aspect of the role.

We think you need these skills to ace Salesforce CRM Functional Consultant

Salesforce Configuration
CRM Process Design
Implementation Skills
Client Management
Requirements Gathering
Functional Solution Design
User Experience Focus
Project Management
Stakeholder Collaboration
Testing and Feedback Management
User Adoption Facilitation
Training and Documentation Skills
Pre-Sales Support
Presentation Skills
Mentoring and Coaching

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Salesforce CRM Functional Consultant position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with Salesforce configuration and CRM process design. Provide specific examples of projects where you successfully gathered client requirements and delivered functional solutions.

Showcase Communication Skills: Since strong communication and presentation skills are crucial for this role, make sure to include instances where you've effectively engaged clients or stakeholders. This could be through leading workshops or facilitating training sessions.

Tailor Your Application: Customize your cover letter to reflect your understanding of the company's goals and how your expertise aligns with their needs. Mention any relevant Salesforce certifications and your commitment to best practices in the field.

How to prepare for a job interview at Alexander Ash Consulting

✨Showcase Your Salesforce Expertise

Be prepared to discuss your experience with Salesforce configuration and CRM process design. Highlight specific projects where you successfully implemented solutions that enhanced customer experiences.

✨Demonstrate Client Management Skills

Since the role involves working closely with clients, share examples of how you've gathered requirements and translated business needs into functional solutions. Emphasize your ability to lead workshops and facilitate user adoption.

✨Prepare for Technical Questions

Expect questions that assess your technical knowledge of Salesforce. Brush up on key functionalities and be ready to explain how you would approach common challenges in Salesforce implementation.

✨Highlight Team Development Experience

Discuss any mentoring or coaching roles you've had in previous positions. This will show your commitment to team growth and skill development, which is important for this consultancy role.

Salesforce CRM Functional Consultant
Alexander Ash Consulting
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  • Salesforce CRM Functional Consultant

    England
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-01-28

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    Alexander Ash Consulting

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