At a Glance
- Tasks: Lead transformative ServiceNow projects, optimising solutions for enterprise clients.
- Company: Dynamic consulting firm focused on digital transformation and operational efficiency.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to lead cross-functional teams.
- Why this job: Be a trusted advisor and drive impactful change in large-scale organisations.
- Qualifications: Strong consulting experience and deep knowledge of ServiceNow platform.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an experienced Management Consultant to support large-scale ServiceNow transformation programmes for enterprise clients. You will act as a trusted advisor, helping organisations design, implement, and optimise ServiceNow solutions to drive operational efficiency, digital workflow automation, and improved service delivery.
Key Responsibilities:
- Lead end-to-end ServiceNow transformation engagements, from discovery through to implementation and optimisation.
- Work with senior stakeholders to define target operating models and digital transformation roadmaps.
- Translate business requirements into scalable ServiceNow solutions across ITSM, ITOM, HRSD, and CSM.
- Support process redesign and service optimisation aligned to industry best practices.
- Collaborate with technical teams, architects, and developers to ensure successful platform delivery.
- Manage project risks, dependencies, and change impacts across complex environments.
- Provide thought leadership on ServiceNow capabilities and emerging platform features.
Key Skills & Experience:
- Strong consulting background with experience in digital or IT transformation programmes.
- Deep understanding of ServiceNow platform capabilities and modules.
- Experience defining and delivering target operating models and process redesign.
- Excellent stakeholder management and communication skills at C-level.
- Proven ability to lead cross-functional teams in complex, global environments.
- ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist) desirable.
Senior Manager / Senior Management Consulting in London employer: Alexander Ash Consulting
As a leading consulting firm, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Located in a vibrant city, we offer competitive benefits, continuous professional development opportunities, and the chance to work on transformative projects with top-tier clients. Join us to be part of a collaborative team where your expertise in ServiceNow can make a significant impact on organisations' digital journeys.
