Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage relationships with payment gateway merchants and support their daily needs.
- Company: Dynamic fintech company based in London, focused on innovation.
- Benefits: Competitive salary, professional growth, and a vibrant work environment.
- Other info: On-site role with opportunities to collaborate with diverse teams.
- Why this job: Join a leading fintech firm and make a real impact in the payments industry.
- Qualifications: 5 years of fintech experience and strong communication skills in English.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced Technical Account Manager to support and manage our Payment Gateway merchants. The ideal candidate has a strong background in payments/fintech, excellent communication skills in English, and the ability to work closely with merchants, product, tech, and compliance teams.
Responsibilities:
- Maintain client's relationships at an institutional level.
- Build personal relationships with UK based clients.
- Manage the daily requests/issues with clients.
- Support the Team to grow and achieve Team Targets.
Obligatory:
- 5 years of fintech experience working with B2B clients.
- Fintech industry background.
- CFD Liquidity knowledge.
- English C1/C2/Native.
Technical Account Manager (fintech) - London based, on-site employer: Alex Staff
Contact Detail:
Alex Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager (fintech) - London based, on-site
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in payments and B2B client management. Share specific examples of how you've tackled challenges in the past – it’ll make you stand out!
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to fintech and account management. Think about how you’d handle client issues or support team targets, and practice your responses so you can deliver them confidently.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that Technical Account Manager role!
We think you need these skills to ace Technical Account Manager (fintech) - London based, on-site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fintech experience and any relevant skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Account Manager role. Share specific examples of how you've built relationships with clients and tackled challenges in the fintech space.
Show Off Your Communication Skills: Since this role involves working closely with various teams and clients, we need to see your communication prowess. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Alex Staff
✨Know Your Fintech Stuff
Make sure you brush up on your fintech knowledge, especially around payment gateways and CFD liquidity. Be ready to discuss your past experiences in detail, as this will show that you understand the industry and can handle the technical aspects of the role.
✨Showcase Your Communication Skills
Since you'll be working closely with clients and various teams, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed client relationships in the past, highlighting your ability to communicate effectively in English.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations with clients. Think about how you would handle daily requests or issues that might arise. Having a few scenarios prepared will help you demonstrate your problem-solving skills and your approach to maintaining strong client relationships.
✨Research the Company Culture
Get to know the company’s values and culture. This will not only help you tailor your answers but also show that you're genuinely interested in being part of their team. You can mention specific aspects of their culture that resonate with you during the interview.