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- Tasks: Manage relationships with payment gateway merchants and support daily client requests.
- Company: Dynamic fintech company based in London, focused on innovation.
- Benefits: Competitive salary, professional growth, and a vibrant work environment.
- Other info: On-site role with opportunities to collaborate with diverse teams.
- Why this job: Join a leading fintech firm and make a real impact in the payments industry.
- Qualifications: 5 years of fintech experience and strong communication skills in English.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an experienced Technical Account Manager to support and manage our Payment Gateway merchants. The ideal candidate has a strong background in payments/fintech, excellent communication skills in English, and the ability to work closely with merchants, product, tech, and compliance teams.
Responsibilities:
- Maintain client’s relationships at an institutional level.
- Build personal relationships with UK based clients.
- Manage the daily requests/issues with clients.
- Support the Team to grow and achieve Team Targets.
Obligatory:
- 5 years of fintech experience working with B2B clients.
- Fintech industry background.
- CFD Liquidity knowledge.
- English C1/C2/Native.
Technical Account Manager (fintech) - London based, on-site employer: Alex Staff Agency
Contact Detail:
Alex Staff Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager (fintech) - London based, on-site
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, share your insights about the payments landscape. Discuss trends, challenges, and solutions you've encountered. This will demonstrate your knowledge and passion for the industry.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle specific client scenarios or technical issues. Practising your responses can help you feel more confident and articulate during interviews, making you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Technical Account Manager (fintech) - London based, on-site
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fintech experience and any relevant skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Account Manager role. Share specific examples of how you've built relationships with clients and tackled challenges in the fintech space.
Showcase Your Communication Skills: Since this role involves working closely with various teams and clients, we need to see your communication prowess. Use clear and concise language in your application, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Alex Staff Agency
✨Know Your Fintech Stuff
Make sure you brush up on your fintech knowledge, especially around payment gateways and CFD liquidity. Be ready to discuss your past experiences in detail, as this will show that you’re not just familiar with the industry but have hands-on experience.
✨Showcase Your Communication Skills
Since the role involves maintaining relationships with clients, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated complex technical information to non-technical stakeholders in the past.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as handling a client issue or managing a request. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving skills.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you tailor your answers to align with what they’re looking for. Plus, it shows that you’re genuinely interested in being part of their team, which can set you apart from other candidates.