At a Glance
- Tasks: Manage high-value client accounts and drive their digital marketing success.
- Company: Fast-growing digital marketing agency with a focus on e-commerce and AI strategies.
- Benefits: Competitive salary, career progression, and continuous learning opportunities.
- Other info: Dynamic environment with clear pathways to senior management.
- Why this job: Play a key role in shaping the agency's future and driving client growth.
- Qualifications: Experience in client-facing roles and strong commercial acumen required.
The predicted salary is between 40000 - 50000 € per year.
Our client is a fast growth Digital Marketing agency with a strong record of driving exponential growth for clients. As specialists in E-commerce, Lead Generation, and AI-driven digital marketing strategies, they empower SMEs and owner-managed businesses to outperform their competition through high-performance SEO, PPC, and web development.
They are now seeking a high-calibre Senior Account Manager who wants to play a foundational role in growth, managing higher-value clients with demanding expectations, and ultimately helping shape the future of the agency. This is not a passive account management role; you will own the customer journey from onboarding, ensuring every digital marketing investment translates into measurable commercial success and an exceptional client perception of ROI.
Strategic Relationship & Sentiment Management: Deeply understand each client’s business goals and ensure all campaigns, performance targets, and KPIs are perfectly aligned with their long-term objectives. Manage not just the raw data, but the client’s perception of value. Identify hidden objections and ensure clients fully understand the ROI delivered through high-level performance reviews.
Executive Influence: Become the 'go-to' advisor for business owners, building deep trust and guiding their digital growth strategy. Be assertive and ensure technical teams and suppliers deliver the performance clients expect. Identify ways to make it easier for them to execute tasks that affect campaign performance to prevent avoidable churn.
Proactive Performance & Issue Resolution: Monitor account health and KPIs daily to identify 'red flags' or recurring issues before the client reports it. Proactively identify and escalate performance issues. Implement solutions immediately—prioritising action over lengthy debate to ensure timely results.
Commercial Expansion: Identify and execute opportunities for account growth and service expansion, ensuring high retention and increased lifetime value.
Agency Pedigree: Proven experience in a client-facing role within a digital agency.
Commercial Acumen: A track record of managing multiple high-value accounts simultaneously while identifying growth opportunities.
Technical Literacy: Comfortable discussing complex performance metrics and translating them into ROI narratives. A self-starter who 'owns' this space and uses their own initiative to drive results without constant supervision.
For the right person, this role is a stepping stone to senior leadership.
Career Progression: Clear pathways into Senior Management as the agency continues its focused growth.
Continuous Learning: Ongoing training in AI and data driven digital marketing.
Account Managers/Senior Account Manager in Blackburn employer: Alex James Digital
Join a dynamic and rapidly growing digital marketing agency that champions innovation and excellence in E-commerce and AI-driven strategies. As a Senior Account Manager, you will thrive in a collaborative work culture that prioritises employee growth, offering clear pathways to senior leadership and continuous learning opportunities in cutting-edge digital marketing techniques. With a focus on empowering SMEs and owner-managed businesses, this role not only promises meaningful engagement with high-value clients but also the chance to shape the future of the agency while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Managers/Senior Account Manager in Blackburn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the digital marketing space. Attend industry events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your past successes in account management. Use case studies to demonstrate how you've driven growth for clients and improved their ROI. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like our client’s agency, and express your interest. Sometimes, the best opportunities come from making the first move.
✨Tip Number 4
Keep learning and adapting! Stay updated on the latest trends in digital marketing, especially in areas like AI and SEO. This not only boosts your knowledge but also shows potential employers that you're committed to continuous improvement. Plus, check out our website for openings that match your skills!
We think you need these skills to ace Account Managers/Senior Account Manager in Blackburn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for digital marketing shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about helping clients grow and succeed.
Tailor Your Experience:Make sure to highlight your relevant experience in account management and digital marketing. We’re looking for someone who can manage high-value clients, so share specific examples of how you've done this in the past.
Be Data-Driven:Since we deal with performance metrics and ROI, it’s crucial to demonstrate your comfort with data. Include instances where you’ve used data to drive decisions or improve client outcomes—this will resonate with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Alex James Digital
✨Know Your Client's Business
Before the interview, dive deep into understanding the agency's clients and their industries. Familiarise yourself with their business goals and how digital marketing strategies can drive growth. This will help you demonstrate your ability to align campaigns with client objectives during the interview.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully managed high-value accounts in the past. Highlight your strategic approach to relationship management and how you've turned data into actionable insights that improved ROI for clients. This will show that you're not just a manager but a strategic partner.
✨Be Ready to Discuss Performance Metrics
Brush up on key performance indicators (KPIs) relevant to digital marketing, such as SEO rankings, PPC performance, and conversion rates. Be prepared to discuss how you've monitored these metrics and used them to drive client success. This will demonstrate your technical literacy and commercial acumen.
✨Demonstrate Proactive Problem-Solving
Think of instances where you've identified issues before they became problems and how you resolved them quickly. Share these stories to illustrate your proactive approach and ability to escalate and implement solutions efficiently. This will resonate well with the agency's focus on rapid issue resolution.
