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- Tasks: Join us as a Security Service Engineer, maintaining and troubleshooting high-end security systems.
- Company: We're a leading security systems integrator serving prestigious clients in Central London.
- Benefits: Enjoy 25 days holiday, overtime pay, and a fully expensed company vehicle.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and make a real impact.
- Qualifications: Strong technical background in security systems and a full UK driving licence required.
- Other info: Opportunities for training, development, and paid volunteering days included.
The predicted salary is between 36000 - 48000 £ per year.
A leading security systems integrator is seeking an experienced Security Service Engineer to join their team, supporting a wide range of high-end clients predominantly within Central London. This is a field-based role focused on servicing, fault-finding, and callouts for electronic security systems.
Key Responsibilities:
- Perform routine maintenance, reactive service, and callouts - primarily in London (within M25), with occasional UK-wide travel.
- Diagnose and resolve faults across a range of systems including:
- Access Control
- Intruder Alarms
- CCTV
- Entry Phone Systems
The Ideal Candidate Will Have:
- Strong technical background with proven experience in servicing and troubleshooting across multiple security system manufacturers.
- Excellent fault-finding and problem-solving skills.
- A well-presented, articulate, and customer-focused approach.
- A full UK driving licence.
- Ability to work independently and adapt to a variety of client environments.
What’s on Offer:
- Overtime Pay: 1.5x (Mon-Sat), 2x (Sunday).
- Paid door-to-door for callouts outside normal hours.
- On-Call Standby Pay: £120 per week + callout payments.
- Public holidays paid at £25/day.
- Company Vehicle: Fully expensed.
- Tech & Uniform Provided: Laptop, mobile phone, branded polo shirts, fleece, jacket. £100 annual allowance for trousers and safety boots.
- Tools: Engineer to supply hand tools. Power tools and test equipment provided as needed.
- Training & Development: Manufacturer and industry training - up to commissioning level.
Benefits Include:
- 25 days holiday + bank holidays.
- Additional Birthday Day Off.
- Annual Leave Loyalty Bonus (extra days at 1, 3, and 5 years).
- Work-Life Balance Scheme - 1 extra day off per month (after 3 months - currently on trial).
- Private Medical Insurance (after 3 months).
- Medicash cashback scheme (after 3 months).
- Company Pension.
- Cycle to Work Scheme.
- Paid Sick Leave (post-probation - increasing with tenure).
- Paid Volunteering Days x2 per year.
- Quarterly Social Events.
If you’re a technically strong engineer with a keen eye for detail and a passion for delivering top-level service, we’d love to hear from you.
Contact Detail:
Alecto Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer
✨Tip Number 1
Familiarise yourself with the latest security technologies and systems, especially those mentioned in the job description like access control and CCTV. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the security industry, particularly those who work in London. Attend local events or join online forums where you can connect with current employees or other engineers. This could lead to valuable insights about the company culture and potentially a referral.
✨Tip Number 3
Prepare for potential technical assessments by practising fault-finding scenarios related to electronic security systems. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since you'll be representing the company in front of high-profile clients, emphasise any past experiences where you've successfully managed client relationships or resolved issues effectively.
We think you need these skills to ace Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing and troubleshooting security systems. Include specific examples of your work with access control, intruder alarms, and CCTV systems to demonstrate your technical background.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer-focused approach. Mention your ability to represent the company professionally and provide examples of how you've successfully interacted with high-profile clients in the past.
Highlight Relevant Skills: In your application, emphasise your fault-finding and problem-solving skills. Detail any training or certifications you have related to security systems, as well as your full UK driving licence, which is essential for this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Security Service Engineer.
How to prepare for a job interview at Alecto Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various security systems like access control, intruder alarms, and CCTV. Highlight specific examples of how you've diagnosed and resolved faults in the past.
✨Demonstrate Excellent Communication
Since you'll be representing the company in front of high-profile clients, practice articulating your thoughts clearly. Use examples from previous roles where you successfully communicated technical information to non-technical clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a complex issue under pressure and be ready to explain your thought process.
✨Research the Company Culture
Understand the company's values and work environment. This will help you tailor your responses to show that you're a good fit for their team, especially regarding customer focus and professionalism.