At a Glance
- Tasks: Manage hire enquiries, coordinate vehicle movements, and support customers daily.
- Company: Join a dynamic team at our Skelmersdale Depot.
- Benefits: Earn up to £6,000 bonus, enjoy 33 days leave, and access health perks.
- Other info: Flexible hours, structured training, and great career development opportunities await!
- Why this job: Be the go-to person for hire operations and build strong customer relationships.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 30000 - 31000 £ per year.
This position involves managing hire enquiries, coordinating vehicle movements, maintaining accurate administrative records, and supporting both customers and internal teams to ensure smooth day-to-day hire operations.
Key Responsibilities
- Handle incoming hire enquiries via phone and email, delivering a high standard of customer service.
- Build new customer relationships by proactively contacting prospects to generate additional hires.
- Coordinate hire deliveries, collections and vehicle movements with depots and customers.
- Maintain accurate CRM records including hire activity, customer details, insurance documents and operator licences.
- Manage the shared inbox, ensuring all messages are actioned, organised and archived appropriately.
- Keep shared folders and files updated, reporting any errors and ensuring correct utilisation across the business.
- Provide regular communication and updates to the sales team regarding customer activity.
- Prepare and distribute hire documentation, compliance paperwork and on-hire information.
- Complete digital hire agreements and ensure signed copies are stored correctly.
- Chase depots and customers for outstanding paperwork and documentation.
- Raise advance purchase orders and approve related invoices when received.
- Administer and track purchase orders for all hires.
- Arrange hire cars when required for depot or head office staff.
- Update vehicle movement logs and input live hire data into the operating system.
- Produce daily and weekly Flexi Hire Summary reports.
- Manage toll, bridge and zone movement updates for vehicles and assist with driver movement administration.
- Support planned and reactive vehicle movements for compliance or service requirements.
- Compile reports as required by management.
Benefits
- Bonus opportunities up to £6,000 per year
- 33 days annual leave (including statutory)
- Salary sacrifice pension scheme
- Enhanced maternity, paternity and adoption pay
- Employee Assistance Programme
- On-demand GP access and counselling sessions
- Online health and wellbeing portal
- Retail, leisure and holiday discounts
- Structured training and career development
- Recommend-a-friend bonus up to £2,000
- Death in service cover from day one
- Wellbeing programme
- Free onsite parking
- Free uniform
To apply for this role please send your CV or call (phone number removed) ext 224 to (url removed).
If this role would not be of interest to you but may be suitable for a friend or colleague, we can offer paid referral fees for successful placements.
Hire Desk Administrator in Manchester employer: Alecto Recruitment
Join a reputable firm in Orpington as a Fire & Security Service Engineer, where you will benefit from a supportive work culture that values your expertise and offers ongoing training in advanced technology. With a competitive salary, generous holiday allowance, and the provision of a company vehicle or allowance, this role provides an excellent opportunity for personal and professional growth in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Desk Administrator in Manchester
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Alecto Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Alecto Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Alecto Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hire Desk Administrator in Manchester
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Alecto Recruitment:This is your chance to really connect with the team at Alecto Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Alecto Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Alecto Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Alecto Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Alecto Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
