Project Resource Coordinator in Longstanton

To allocate work activity in line with client needs across a team of operatives/sub-contractors spread nationwide ensuring key SLAs are consistently met. Liaise with the client to resolve queries in relation to the works being undertaken/completed providing regular updates on progress as required.

Responsibilities:

• Effectively plan works daily for dedicated resource, ensuring client SLAs and crew profitability targets are met consistently.
• Line manage dedicated resource on site to ensure works go ahead, and to assist with queries and on-site issues.
• Liaise directly with the client/third parties to resolve queries/issues relating to the work being undertaken.
• Liaise with third parties for specialist requirements (e.g. Traffic management, pest control, electricians).
• Submission of permits on NAR database in advance of works being completed, liaising with Highways Authorities as required to ensure works go ahead wherever possible, and manage through to completion ensuring permit is closed on completion of works with measure provided by engineers on site.
• Complete specialist application forms for permits such as TTROs.
• Monitor daily submissions on GEO-Sight and report findings/anomalies to operatives/sub-contractors for correction escalating to Project Delivery Managers and Directors.
• Manage orders through to completion on internal and client databases in real time ensuring data entry is accurate and complete.
• Manage interim reinstatements and Highways Authority defects to ensure all are within SLA and fines and associated costs are kept to a minimum.
• Produce J-orders, organise stock takes, materials and stores where required.
• Ensure DFEs are updated and correct prior to billing, including all additional costs for applications and traffic management are applied, and any discrepancies between original job packs and works required on site are corrected.
• Check and sign off invoices to be passed to Manager.
• Coordinate resource, equipment etc. to sites to ensure works go ahead, sometimes with the assistance of Site Agents.
• Input gang wages to timesheet and confirm wages for price-work crews weekly - if requested by line manager.
• Provide regular and detailed information on outstanding and in progress works to the Resource Scheduling Manager, and to the client, for priority areas.
• Receive and co-ordinate urgent/dangerous 2 hour works within the client SLA.
• Retrieve stats for all works where required to ensure works can go ahead in a safe and timely manner.

Skills:

• Good organisational skills with the ability to prioritise effectively, manage conflicting priorities and achieve deadlines.
• Good eye for detail, completing work with a high degree of accuracy.
• Able to work in a fast paced, changing environment taking commercially astute decisions.
• Able to receive constructive feedback, maintain respect and mutually agree any action required for you to take in response.
• Wants to be part of a team, wants to succeed as a team.
• Good IT skills, competent with the use of internet, email and Microsoft (Word, Excel, Outlook).
• Motivated and enthusiastic, able to work independently using own initiative as well as part of a dynamic team.

Competencies:

• Planning & Organising
• Attention to Detail
• Commercial Awareness
• Effective Communication
• Stakeholder Management

Qualifications:

• NRSWA/HAUC knowledge desirable.
• Knowledge of permit schemes desirable.

We thank all applicants who respond, but only those short listed will be contacted.