BEMS Customer Support Manager Alecto Recruitment is working with our client who are a UK Leader within the building energy management systems (BEMS) sector. Out of their energy management centre in Glasgow, they are looking to hire a customer support manager. This represents a superb opportunity to join a leader within the BMS / BEMS sectors in a very key position. The Role: You will lead and manage a team of 6 customer support technicians delivering the required services to EMC Customers Being first point of contact for customers nationally Delegating jobs to team members It will be your responsibility to plan and coordinate the customer support services and work programmes Staff support, training and development Holiday and sickness approval Attend customer meetings at the clients request Requirements: We are seeking someone with strong customer service skills It might be that you are coming from an account management or customer service level position Excellent customer communication skills Good IT Skills - Microsoft Excel Leadership, supervisory or strong management skills Any knowledge of BMS / BEMS / HVAC Systems would be an advantage Salary: £41,000 - £41,593 25 Days Holiday + Bank Holidays and rising with service 7.5% Pension rising to 10% with service Private Healthcare Company Bonuses Trade membership discounts INDDL
BEMS Customer Support Manager in Glasgow employer: Alecto Recruitment
As a leading LPCB approved sprinkler contractor, our company offers an exceptional work environment in Surbiton, where innovation meets collaboration. With a strong focus on employee growth, we provide opportunities for career advancement, including fast-tracking to team management roles, alongside a competitive salary and generous benefits package. Our hybrid working model ensures a healthy work-life balance, making us an attractive employer for those seeking meaningful and rewarding employment in the engineering sector.
