Aftersales Advisor in Christchurch

Aftersales Advisor in Christchurch

Christchurch Full-Time 26000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for customers, managing bookings and queries in a busy dealership.
  • Company: Join a professional automotive dealership in Christchurch with a vibrant team.
  • Benefits: Earn a competitive salary plus uncapped commission, bonuses, and 30 days annual leave.
  • Why this job: Make a real impact by building long-term customer relationships in the motor trade.
  • Qualifications: 1 year of experience in Aftersales or Service Advisor roles is essential.
  • Other info: Enjoy a dynamic work environment with great perks and career growth opportunities.

The predicted salary is between 26000 - 30000 £ per year.

Salary: £26,000 - £30,000 + Uncapped Commission & Bonuses

Are you an experienced Aftersales Advisor, Service Advisor, Workshop Administrator, or Parts Advisor looking for your next career move in the automotive/motor trade? Join a busy, professional dealership in Christchurch and become the first point of contact for customers while supporting a fast-paced workshop.

What You'll Do:

  • Greet and manage Aftersales customers face-to-face and over the phone
  • Schedule service, repair, and MOT bookings efficiently
  • Process job cards, invoicing, and warranty/fleet paperwork accurately
  • Promote service plans, warranties, and recommended repairs
  • Handle customer queries professionally and build long-term relationships

What We're Looking For:

  • Minimum 1 year Aftersales or Service Advisor experience in the automotive/motor trade
  • Strong customer service, communication, and administrative skills
  • Ability to work under pressure in a busy workshop or dealership environment

Working Hours:

  • Weeks 1-2: Monday - Friday, 07:30 - 18:00 (8.5 hours/day, 42.5 hours/week, 1-hour unpaid break)
  • Week 3: Monday - Friday, 07:30 - 18:00 (8.5 hours/day, 1-hour unpaid break) plus Saturday 08:30 - 12:30 - 46.5 hours

What's on Offer:

  • Competitive salary £26,000 - £30,000
  • Uncapped commission and departmental bonus scheme
  • 30 days annual leave (including bank holidays)
  • Pension scheme, employee assistance programme, and vehicle discounts

If you're a motor trade professional ready to take the next step in Aftersales, apply now and join a team that values your experience and rewards your performance!

Aftersales Advisor in Christchurch employer: Alecto Recruitment

Join a dynamic and professional dealership in Christchurch, where your expertise as an Aftersales Advisor will be valued and rewarded. With competitive salaries, uncapped commission, and a supportive work culture that prioritises employee growth, you will thrive in a fast-paced environment while enjoying generous benefits like 30 days of annual leave and vehicle discounts. This is not just a job; it's an opportunity to build lasting relationships with customers and advance your career in the automotive industry.
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Contact Detail:

Alecto Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Advisor in Christchurch

✨Tip Number 1

Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.

✨Tip Number 3

Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, and showing up well-dressed can set a positive tone right from the start.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your interest in joining their team.

We think you need these skills to ace Aftersales Advisor in Christchurch

Customer Service Skills
Communication Skills
Administrative Skills
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Relationship Building
Scheduling Skills
Invoicing Knowledge
Warranty Processing
Sales Skills
Knowledge of Automotive Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as an Aftersales Advisor or in similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and administrative abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Christchurch. Share specific examples of how you've handled customer queries or managed bookings in the past.

Show Your Personality: We love a bit of personality! When writing your application, let your enthusiasm for the automotive industry come through. A friendly tone can make a big difference and help us see how you'd fit into our team.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!

How to prepare for a job interview at Alecto Recruitment

✨Know Your Stuff

Make sure you brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to handle them effectively, as this will show your expertise and confidence during the interview.

✨Showcase Your Customer Service Skills

Prepare examples from your past experience where you've excelled in customer service. Think about situations where you resolved issues or built strong relationships with clients. This will demonstrate your ability to connect with customers, which is crucial for an Aftersales Advisor.

✨Practice Makes Perfect

Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising common interview questions related to the role will help you feel more at ease and ready to impress the interviewers.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the dealership well in front of customers.

Aftersales Advisor in Christchurch
Alecto Recruitment
Location: Christchurch

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