At a Glance
- Tasks: Manage online customer journeys and support the sales team with order processing.
- Company: Join a dynamic team in a fast-paced sales environment.
- Benefits: Competitive salary, holiday allowance, pension scheme, and career progression.
- Other info: Collaborative team culture with opportunities for growth into an Account Manager role.
- Why this job: Be a key player in driving sales and enhancing customer experiences.
- Qualifications: Organised, proactive, with strong communication skills and attention to detail.
The predicted salary is between 28000 - 28500 £ per year.
We're looking for a Sales Support Specialist to help manage the online customer journey and support the wider sales team. This role is key to keeping orders moving smoothly, customers informed, and internal processes running efficiently.
You’ll be hands on with order processing, customer updates, pricing, and supporting day to day sales activity.
What you'll be doing
- You’ll process online and phone orders, keep customers updated throughout, and provide information on stock availability and alternatives where needed.
- You’ll also take orders over the phone and help ensure pricing is accurate and competitive.
- Alongside this, you’ll maintain customer records, support bid portal registrations, and feed back any website or product issues to the relevant teams.
- You’ll work closely with the sales team to help drive performance and ensure nothing slips through the cracks.
What we’re looking for
- Someone organised, proactive, and comfortable working in a busy, fast paced environment.
- Strong communication skills and attention to detail are essential, along with the ability to multitask and stay on top of priorities.
- Experience in sales support or administration is useful, and CRM experience is a plus.
What's on offer
- £27,000 - £30,000 basic salary
- Progression into Account Manager role
- 20 days holiday plus bank holidays, rising with service
- Medicash cash plan
- Death in service cover
- Pension scheme
- Supportive and collaborative team environment
StudySmarter Expert Advice🤫
We think this is how you could land AV Sales Support
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like AV Sales Support at Alecto Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Alecto Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a AV Sales Support. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace AV Sales Support
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Alecto Recruitment:When writing your cover letter, make sure to tailor your message specifically for Alecto Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Alecto Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Alecto Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Alecto Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Alecto Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
