Facilities Team Leader - HMP Long Lartin in Evesham

Facilities Team Leader – HMP Long Lartin (CS 29840) Evesham, England

This is a permanent position working Monday to Friday, 39 hours per week with 1 in 3 weekend shift rota.

Job Duties

• Supervising and coordinating a team of facilities operatives and engineers delivering reactive maintenance works.
• Managing and prioritising maintenance requests to ensure service level agreements and contractual KPIs are achieved.
• Allocating work activities, monitoring progress and ensuring work is completed to the required quality standards.
• Responding to emergency situations and urgent maintenance issues, ensuring minimal disruption to prison operations.
• Conducting regular inspections of completed works to ensure compliance with health and safety legislation and company standards.
• Supporting the Facilities Manager in planning resources, managing workloads and driving operational performance.
• Ensuring maintenance records and job information are accurately maintained within CAFM systems.
• Identifying recurring issues and implementing solutions to improve reliability and reduce reactive maintenance demand.
• Leading and motivating the team to deliver a high standard of customer service and operational excellence.
• Ensuring safe systems of work are followed at all times and promoting a strong health and safety culture across the site.
• Liaising closely with HMPPS stakeholders and site management to manage expectations and ensure operational requirements are met.
• Checking and approving timesheets in accordance with company procedures.

Requirements

• IOSH Managing Safely Qualification.
• Previous experience supervising maintenance teams within a facilities management, building services or estate maintenance environment.
• Experience managing reactive maintenance operations and coordinating multiple workstreams.
• Strong understanding of health and safety legislation and safe working practices.
• Excellent organisational skills with the ability to prioritise workloads and perform effectively under pressure.
• Proven leadership and people management experience.
• Strong communication and stakeholder management skills.
• Experience using Computer Aided Facilities Management (CAFM) systems.
• Knowledge of building fabric and M&E maintenance activities.
• Ability to make informed decisions in a fast‑paced operational environment.