At a Glance
- Tasks: Coordinate maintenance activities and manage facilities-related requests in a dynamic environment.
- Company: Join a supportive team at a leading Building Services company in Bristol.
- Benefits: Gain valuable experience, develop your skills, and enjoy a fast-paced work atmosphere.
- Other info: Diversity is valued; all applicants are encouraged to apply.
- Why this job: Perfect for organised individuals who thrive in busy settings and love problem-solving.
- Qualifications: Experience in helpdesk or facilities management and strong communication skills required.
The predicted salary is between 12.6 - 15.4 £ per hour.
Are you an organised and proactive Helpdesk Coordinator with experience in facilities management, building services or a busy administrative environment? Our client is looking for a dependable Helpdesk Coordinator to join its Building Services team in Bristol. Working as part of a supportive team you will act as a central point of contact for facilities-related requests, coordinate maintenance activities and ensure jobs are completed within agreed service levels. This is an excellent opportunity for someone who enjoys a varied, fast-paced position where organisation, communication and attention to detail are essential.
Key responsibilities
- Log and manage planned and reactive maintenance jobs using the CAFM system
- Monitor outstanding jobs and follow up with the relevant parties to ensure timely completion
- Help maintain compliance with contractual service level agreements
- Raise and track purchase orders associated with maintenance requests
- Coordinate contractor attendance and site-access arrangements
- Ensure contractors provide the required pre-start documentation before attending site
- Maintain accurate records and filing systems for compliance and audit purposes
- Communicate with contractors, internal teams and other stakeholders
- Provide general administrative support to the wider Facilities team when required
About you
- You will ideally have previous experience within a helpdesk, facilities management, building services or administrative support position
- Experience using a CAFM system or similar job-tracking software
- Good working knowledge of Microsoft Excel, Word and Outlook
- Strong organisational skills and excellent attention to detail
- Clear and professional communication skills
- A proactive and solution-focused approach
- The ability to remain calm and organised in a busy environment
- Confidence managing changing workloads and competing priorities
- A helpful and customer-focused manner
If you are an organised Helpdesk Coordinator looking for your next opportunity in Bristol, send a copy of your CV ASAP!
Helpdesk Coordinator employer: Aldwych Consulting
Join a well-established and reputable structural engineering firm in the heart of London, where you will be part of a collaborative team dedicated to delivering innovative building design solutions. With a strong focus on employee development, excellent staff retention, and a diverse work culture, this role offers the opportunity to engage in meaningful projects while enjoying the vibrant atmosphere of W1. The firm values your expertise and provides avenues for professional growth, making it an ideal place for engineers who thrive on problem-solving and creative challenges.
