Block Manager

Our client, a highly regarded property management company, is seeking an experienced Block Manager to join their growing team. This is an excellent opportunity for a confident and knowledgeable professional who takes pride in delivering a high standard of service and building strong relationships with leaseholders and contractors alike. This is a fantastic opportunity to join a reputable and well-structured property business offering a collaborative working environment, varied workload, and long-term stability. Our client values professionalism, initiative, and a commitment to delivering quality service to their leaseholders and stakeholders.

Key Responsibilities of the successful Block Manager:

• Act as the main point of contact for leaseholder queries and enquiries, providing clear and timely communication.
• Manage reactive maintenance issues, including site inspections, liaising with contractors, and raising purchase orders.
• Oversee insurance-related matters, including claims handling and coordination of remedial works.
• Ensure ongoing compliance by arranging statutory inspections and reports for the in-house managed portfolio.
• Handle administrative duties associated with property management tasks.
• Manage licensing enquiries, including alterations, subletting, lease variations, and derogations; liaise with solicitors as required.
• Address breaches of lease, coordinating with legal advisors where appropriate.
• Liaise with external managing agents on arrears and planned or cyclical maintenance projects.
• Respond to queries from managing agents and leaseholders of managed properties.
• Manage sales enquiries, including preparation of LPE1 forms and conducting inspections when required.
• Support the management of the insurance arrangements for the residential portfolio.
• Oversee the performance of contractors understanding agreements (e.g. cleaners, gardeners).
• Administer Section 20 consultation processes, from notices through to completion of works.
• Assist with arrears management for both in-house and externally managed properties.
• Support preparation of annual service charge budgets.
• Help manage allocated parking spaces and garage stock held under licence.
• Prepare regular reports on arrears, licence breaches, and major works.
• Liaise with managing agents and landlords of leasehold interests, reviewing budgets, demands, and notices, and approving expenditure as necessary.

Requirements:

• Minimum 5 years' experience in residential block management.
• Strong knowledge of relevant legislation and industry practices.
• Excellent interpersonal and communication skills.
• Proactive, organised, and able to manage multiple projects simultaneously.
• Confident liaising with leaseholders, contractors, and legal professionals.
• Strong administrative and reporting skills.

Sound interesting? Apply today! If you would like to find out more information, please contact Georgie Marden.

Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.