At a Glance
- Tasks: Oversee café operations, ensuring top-notch service and food quality for guests.
- Company: Aldwark Manor Estate, a luxury hotel set in stunning countryside.
- Benefits: Competitive pay, free meals, golf perks, and apprenticeship opportunities.
- Other info: Dynamic work environment with growth potential and a focus on excellence.
- Why this job: Join a vibrant team and create memorable experiences for guests in a beautiful setting.
- Qualifications: Basic food prep knowledge and a valid food hygiene certificate required.
The predicted salary is between 26500 - 32000 £ per year.
Position reports to: Assistant Spa & Leisure manager and Head of Spa & Leisure.
Located: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF
Hours of Work: Part Time
Salary: 21 & over £12.80
Benefits:
- Apprenticeship and other development opportunities.
- Share of gratuities.
- Hospitality Rewards platform.
- Employee Assistance Program.
- Free meals on duty.
- Refer a friend bonus.
- Free golf for yourself and discounted for friends and family.
- Uniform provided.
- Additional Days holiday after 3 years of service.
- Food and Beverage Discount when dining at our Hotel of 20%.
Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings. In recent years, the hotel has undergone significant investment and renovation, transforming the bedrooms, restaurant, residents’ lounge, sports bar and all public areas to deliver a refined and contemporary guest experience. December marked the completion and opening of the new Salus Spa facilities, further enhancing the estate’s luxury leisure offering. The next phase of development will see the addition of new bedrooms, expanded event spaces and additional treatment rooms, all scheduled to open later this year.
Our Mission statement is At Aldwark Manor Estate, our mission is simple yet powerful: “Never be ordinary” in our product, quality or people — with the ambition of being “Always Aldwark” in exceeding our guests’ and team members’ expectations.
Main purpose of the role: To oversee the daily operation of the Café including food production and food serving.
Main duties include:
- To ensure that all Residents and Leisure guests always receive a high level of customer service from pre-arrival until they depart.
- Ensure high-quality food and beverage offering are consistently delivered to customers.
- Oversee the daily running of the café, this being from front of house to kitchen food preparing.
- Daily assisting with Spa Café with guest meet and greet, café orientation, Spa & Leisure guests check in and out, taking payment, alongside internal customer enquiries on service and bookings.
- To ensure the highest standards of hygiene, cleanliness, and tidiness in the Leisure area.
- To adhere to the opening and closing procedures of the department.
- Assist in the cleaning of the department and light maintenance of the equipment.
- To always maintain personal hygiene standards.
- Be able to carry out both pool and spa tests and take corrective action where necessary.
- Provide refreshments to day spa, hotel, and Leisure guests within the Spa and leisure areas.
Knowledge of basic food preparation techniques and ability to follow basic recipes. Ability to provide guests with up-to-date information and directions while attending the function. To be polite and courteous to all guests and visitors to the hotel at all times. Valid food hygiene certificate from the Food Standards Agency.
The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.
Spa & Leisure Food & Beverage Assistant in York employer: Aldwark Manor
Aldwark Manor Estate is an exceptional employer, offering a vibrant work culture where team members are encouraged to grow and develop through various apprenticeship and training opportunities. Located in the stunning countryside between York and Harrogate, employees enjoy unique benefits such as free golf, discounted dining, and a share of gratuities, all while being part of a dedicated team that strives to exceed guest expectations in a luxurious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Spa & Leisure Food & Beverage Assistant in York
✨Tip Number 1
Get to know the company! Research Aldwark Manor Estate and its mission. When you walk in for your interview, drop some knowledge about their recent renovations or the new Salus Spa facilities. It shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your customer service skills! As a Spa & Leisure Food & Beverage Assistant, you'll be interacting with guests all day. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with grace.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional when you show up for your interview. A neat appearance reflects your understanding of the hospitality industry and the importance of personal hygiene standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team at Aldwark Manor Estate. Don’t miss out on this opportunity!
We think you need these skills to ace Spa & Leisure Food & Beverage Assistant in York
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how excited you are about providing top-notch service and creating memorable experiences for our guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Spa & Leisure Food & Beverage Assistant role. Highlight any relevant experience in food service or customer care, and don’t forget to mention your food hygiene certificate!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aldwark Manor Estate!
How to prepare for a job interview at Aldwark Manor
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the café's menu and the types of food and beverages they offer. This shows your genuine interest in the role and helps you answer questions about how you would enhance the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a guest, as this aligns perfectly with the mission of 'Never be ordinary'.
✨Understand Hygiene Standards
Brush up on food hygiene practices and be ready to discuss them. Having a valid food hygiene certificate is crucial, so mention it if you have one. This demonstrates your commitment to maintaining high standards in the café.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or upcoming developments at Aldwark Manor Estate. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
