At a Glance
- Tasks: Deliver top-notch spa treatments and ensure a welcoming environment for all guests.
- Company: Aldwark Manor Estate, a luxury hotel set in stunning countryside.
- Benefits: Competitive pay, free meals, discounts, and apprenticeship opportunities.
- Other info: Exciting new spa opening soon with great career growth potential.
- Why this job: Join a passionate team and help guests achieve ultimate relaxation.
- Qualifications: Experience in spa treatments and a commitment to high standards.
The predicted salary is between 27360 - 36480 € per year.
Located: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF
Hours of Work: Part time / Full time
Salary: £13
Benefits:
- Apprenticeship and other development opportunities
- Share of Tronc
- Hospitality Rewards platform
- Employee Assistance Program
- Free meals on duty
- Refer a friend bonus
- Free golf for yourself and discounted for friends and family
- Uniform provided
- Food and Beverage Discount when dining at our hotel of 20%
- Commission on Retail Sales
Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings. Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will be starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 17 bedrooms. The leisure facilities opening later this year with the new spa, bedrooms and meeting space opening 2026.
Our mission statement is that we will: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.
We are currently seeking an experienced and motivated Team member who can join us in this very exciting NEW Position to join our team at Aldwark Manor Estate, who is passionate about delivering treatment to the highest standards and is a teamwork and drives for the best in everything that you do.
Main purpose of the role: To ensure that the Spa treatment is delivered to the highest standards while delivering professional recommendations to all guests. As well as welcoming all Spa & Leisure guests to the business. Ensuring that the Spa & Leisure areas are kept to the highest standard.
Main duties include:
- To work as part of the therapy team to consistently provide the highest possible standards of treatments, thus enhancing the client’s sense of wellbeing, balance and quality of life.
- To provide clients with relevant and appropriate treatment(s) following a thorough informed consultation on each client visit.
- To utilise the Spa standards of operation and client care at all times to ensure consistency on each client visit.
- To commit to regular revision of the Spa treatments on your own behalf, referring to standards manuals and experts to ensure that treatments are consistently administered in the correct sequence, routine and philosophy.
- To provide all Guests with recommendations based on guest consultations during each visit, taking every opportunity to upsell.
- To be open, receptive and to contribute to the Spa’s ongoing technical training and personal development programmes.
- Ensure confidentiality for guests’ information and detail shared within consultation.
- To be co-operative with one’s colleagues and share knowledge to the benefit of all.
- To ensure that all Residents and Leisure guests always receive a high level of customer service from pre-arrival until they depart.
- Responsible for maintaining the highest standards of all Spa areas.
- Daily assisting with Spa reception and therapists with guest meet and greet, spa orientation, Spa & Leisure guests check in and out, taking payment, alongside internal customer enquiries on service and bookings.
- To ensure the highest standards of hygiene, cleanliness, and tidiness in the Leisure area.
- To adhere to the opening and closing procedures of the department.
- Assist in the cleaning of the department and light maintenance of the equipment.
- To always maintain personal hygiene standards.
- Daily assisting with Spa reception with guest meet and greet, spa orientation, Spa & Leisure guests check in and out, taking payment, alongside internal customer enquiries on service and bookings.
- To be responsible for handling cash and cashing up at the end of a shift.
- Provide refreshments to day spa, hotel, and Leisure guests within the Spa.
- Maintaining an adequate provision of towels, robes, and slippers throughout the day for all day spa guests and Hotel residents.
Salus Spa Therapist in York employer: Aldwark Manor
Aldwark Manor Estate is an exceptional employer, offering a unique opportunity to work in a stunning countryside setting while being part of a dedicated team committed to delivering the highest standards of spa treatments. With a strong focus on employee development through apprenticeships and training, alongside generous benefits such as free meals, discounts, and a supportive work culture, we ensure that our staff feel valued and empowered to grow in their careers. Join us at Aldwark Manor Estate, where we strive to create an extraordinary experience for both our guests and our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Salus Spa Therapist in York
✨Tip Number 1
Get to know the spa and leisure industry! Research Aldwark Manor Estate and its unique offerings. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local spa events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on how you can contribute to the team and deliver top-notch treatments, just like they expect.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Aldwark Manor Estate family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Salus Spa Therapist in York
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for spa therapy shine through! We want to see how much you care about delivering top-notch treatments and creating a fantastic experience for our guests.
Tailor Your CV:Make sure your CV is tailored to the Spa Therapist role. Highlight any relevant experience and skills that match what we're looking for. This helps us see why you're the perfect fit for our team at Aldwark Manor Estate!
Be Professional Yet Friendly:While we love a friendly vibe, remember to keep it professional in your written application. Use clear language and check for any typos or errors. We appreciate attention to detail, just like we do in our spa treatments!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Aldwark Manor
✨Know Your Treatments
Make sure you’re well-versed in the various treatments offered at the spa. Familiarise yourself with the techniques, benefits, and any new treatments they might be introducing. This will show your passion for the role and your commitment to delivering high-quality service.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues, as well as how you contribute to a positive work environment.
✨Emphasise Customer Service Skills
The job requires a high level of customer service, so think of specific instances where you’ve gone above and beyond for a client. Be ready to explain how you handle difficult situations and ensure guests leave feeling satisfied and valued.
✨Ask Insightful Questions
Prepare some thoughtful questions about the spa’s vision, upcoming treatments, or team dynamics. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
