At a Glance
- Tasks: Keep our luxury hotel sparkling clean and welcoming for guests.
- Company: Aldwark Manor Estate, a stunning hotel and golf retreat.
- Benefits: Earn £13/hour, enjoy free meals, and get discounts on food and golf.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Join a passionate team and help create unforgettable guest experiences.
- Qualifications: No specific experience needed, just a positive attitude and teamwork spirit.
The predicted salary is between 13 - 13 £ per hour.
Position reports to: Assistant Head Housekeeper / Head Housekeeper
Located: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO611UF
Hours of Work: Flexible hours available
Salary: £13.00 per hour
Benefits:
- Apprenticeship and other development opportunities
- Share of gratuities
- Hospitality Rewards platform
- Employee Assistance Program
- Free meals on duty
- Refer a friend bonus
- Free golf for yourself and discounted for friends and family
- Uniform provided
- Additional Days holiday after 3 years of service
- Food and Beverage Discount when dining at our Hotel of 20%
Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings. In recent years, the hotel has undergone significant investment and renovation, transforming the bedrooms, restaurant, residents’ lounge, sports bar and all public areas to deliver a refined and contemporary guest experience. December marked the completion and opening of the new Salus Spa facilities, further enhancing the estate’s luxury leisure offering. The next phase of development will see the addition of new bedrooms, expanded event spaces and additional treatment rooms, all scheduled to open later this year.
Our Mission statement is At Aldwark Manor Estate, our mission is simple yet powerful: “Never be ordinary” in our product, quality or people — with the ambition of being “Always Aldwark” in exceeding our guests’ and team members’ expectations.
Purpose of the role: To clean and service bedrooms and public areas to a high standard consistently maintain the standards set by our luxury Hotel.
Main duties:
- Clean and service assigned rooms and or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and sanitising bathrooms, removing rubbish, etc.
- Liaising with the supervisor when rooms are ready for guests
- Replacing used amenities, such as tea, coffee in the bathrooms replacing used towels and other bathroom amenities, such as shampoo and soap
- Minimise waste in all cleaning areas
- Cleaning, vacuuming, dusting, mopping public areas, such as corridors
- Returning and restocking cleaning cart at shift end
- Report, turn in, and/or log all lost and found items according to established procedures
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
- Report repairs or unsafe conditions to Supervisor
- Notifying supervisor/manager of any accidents or problems while rendering service always follow established safety procedures
- Immediately report any health and safety incident, security breaches, concerns, or suspicious behaviour
Housekeeper in York employer: Aldwark Manor
At Aldwark Manor Estate, we pride ourselves on being an exceptional employer, offering a supportive work culture that values personal growth and development. As a Spa & Leisure Receptionist, you will enjoy a range of benefits including free meals on duty, discounted golf for friends and family, and opportunities for professional advancement through our apprenticeship programmes. Nestled in the stunning countryside between York and Harrogate, our luxurious hotel environment fosters a sense of community and commitment to excellence, ensuring that both our guests and team members experience the extraordinary.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in York
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aldwark Manor. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aldwark Manor
Don't be shy about reaching out to Aldwark Manor directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper in York
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aldwark Manor and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aldwark Manor
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
