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- Tasks: Serve guests in various outlets, ensuring exceptional customer service and a welcoming atmosphere.
- Company: Join Aldwark Manor Estate, a luxury hotel with a focus on people and service.
- Benefits: Enjoy free meals, golf perks, and opportunities for personal development.
- Other info: Flexible hours available, with growth opportunities in a beautiful countryside setting.
- Why this job: Be part of a dynamic team that values your passion for food and drinks.
- Qualifications: Experience in hospitality and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
We’re looking for confident and personable team members who are interested in serving guests in any of our outlets including 3 Rosette Restaurant Chartwell, our Sports Bar Bunkers, our main residents lounge Squadron or our 2 Rosette Restaurant Elements. Excellent customer service skills and the ability to communicate well with guests is important to us as well as a positive attitude to do what is right for our guests. Food and Beverage Assistants also need knowledge and passion for food and drinks.
Our Values
- Health & Safety at Work: We are committed to maintaining a safe workplace, always protecting both our guests and our employees.
- Make a Difference: We take pride in being ambassadors for Aldwark Manor Estate, bringing belief, passion, and care to everything we do - always striving to deliver exceptional guest experiences.
- One Team: We are compassionate, supportive, and talent-focused. Our success depends on attracting, developing, and retaining people who share our values and respect one another.
- Maximise Opportunities: We work efficiently, reduce waste, and use sustainable products wherever possible - always delivering quality and fairness at every level.
- Be Empowered: We take ownership of our actions and decisions, adapt positively to change, and continue to grow, evolve, and inspire those around us.
The Good Stuff:
- Share of troncs
- Refer a friend bonus
- Free golf for yourself and discounted for friends and family
- Free Meals On Duty
- Employee Assistance Programme – Health Hero
- Hospitality Rewards Platform - Helping hospitality professionals save money every day
- Apprenticeship and other development opportunities
This is a hands-on, guest-facing role for someone who takes pride in exceptional service, leads from the front, and enjoys creating smooth, welcoming experiences from the moment guests arrive to the moment they leave. A successful F&B Assistant candidate will have various prerequisite skills and qualifications that typically include:
- Experience of working in a Bar or restaurant and/or Retail environment
- To ensure Bar checks have been received in the kitchen
- Check Bar tables are correctly laid up according to the standards before any dishes are served to guests
- To ensure tables are cleared in the appropriate manner & time
- To have knowledge of drinks service techniques in order to serve all drinks correctly and to required standard
- To carry out other reasonable duties as deemed appropriate by a Supervisor
- To deal with all customer/guest comments or complaints immediately and pass onto appropriate Supervisor/HOD.
- Excellent service skills, including the ability to deliver drinks on trays
- Ensure wastage and breakages are recorded correctly and assist with ordering of stock as required
- Ability to work well with other team members and to follow directions from supervisors
- To be responsible for cleaning of equipment in the bar - polishing of glassware etc
- Ability to provide guests with up-to-date information and directions while attending the function
Why you will love working at Aldwark Manor:
- Be part of an exciting, expanding business with opportunities to try new roles when possible
- Work within a supportive and professional team
- Opportunities to grow, develop, and progress
- A beautiful countryside setting between York and Harrogate
- A culture that values people, personality, and pride in service
We are looking for:
- Confident, guest-focused people who try their best at all times
- Calm, organised, and reliable
- Strong communication skills
- Passion for great service
- Flexibility required, including weekends and peak periods
- The estate continues to develop, with further enhancements and additional facilities planned
- This role plays a key part in maintaining standards during a period of continued growth and high guest demand
The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.
Food & Beverage Assistant (full time and flexible hours available) in York employer: Aldwark Manor
Contact Detail:
Aldwark Manor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant (full time and flexible hours available) in York
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Aldwark Manor Estate. Familiarise yourself with the different outlets and their vibes. This will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to their guest experience.
✨Tip Number 2
Show off your personality! When you meet the team, let your confidence shine through. Share your passion for food and drinks, and don’t be afraid to talk about your previous experiences in hospitality. Remember, they’re looking for someone who can connect with guests and create memorable experiences!
✨Tip Number 3
Ask questions! During your interview, show your interest by asking about the team culture, training opportunities, and what a typical day looks like. This not only demonstrates your enthusiasm but also helps you gauge if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and opportunities to grow within the company. Don’t miss out on being part of our amazing team at Aldwark Manor!
We think you need these skills to ace Food & Beverage Assistant (full time and flexible hours available) in York
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and drinks, and how you connect with guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in bars or restaurants. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements!
Keep It Professional Yet Friendly: While we want to see your friendly side, remember to keep your application professional. Use clear language and check for any typos or errors before hitting send – first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aldwark Manor
✨Know Your Menu
Familiarise yourself with the food and drink offerings at Aldwark Manor. Being able to discuss the menu confidently shows your passion for the role and helps you connect with guests during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to ensure guest satisfaction, as this aligns perfectly with their values.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you've successfully collaborated with others. Emphasise your ability to follow directions and support your colleagues, which will resonate well with the interviewers.
✨Embrace Flexibility
Be ready to discuss your availability and willingness to work flexible hours, including weekends. This shows that you're committed to meeting the demands of the business and are eager to contribute to the team.