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- Tasks: Join our team as a Bunkers F&B Assistant, delivering top-notch service to guests.
- Company: Aldwark Manor Estate is a stunning hotel and golf venue in beautiful countryside.
- Benefits: Enjoy flexible hours, free meals, gym access, and discounts on food and golf.
- Why this job: Be part of a vibrant team in a luxury setting, perfect for personal growth and development.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for guest service are essential.
- Other info: Exciting renovations and new facilities are coming soon, enhancing your work environment!
Job Title
Position: Bunkers Floor Crew / Bunkers F&B Assistant
Reports to: Bunkers Supervisor / Assistant F&B Manager (Bunkers)
Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF
Hours of work: Flexible hours
Benefits:
- Apprenticeship and other development opportunities
- Gym and leisure use (September 2025)
- Share of Tronc
- Hospitality Rewards platform
- Employee Assistance Program
- Free meals on duty
- Refer a friend bonus
- Free golf for yourself and discounted for friends and family
- Uniform provided
- Food and Beverage Discount when dining at our Hotel of 20%
Aldwark Manor Estate is a privately owned hotel with golf, nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury hotel offers a complete escape for both business and leisure guests and is a popular venue for weddings.
Over the last few years, the hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar, and all public areas. This year, we will start our new spa, state-of-the-art leisure areas, new meeting rooms, and additional 24 bedrooms. The leisure facilities, including the spa, bedrooms, and meeting space, are opening in 2026.
Our values: \”Never be ordinary\” in our product, quality, or people, with the aim of being \”Always Aldwark\” in meeting our guest’s and team’s expectations.
Main duties and purpose of the role:
As a Bunkers F&B Assistant, you are responsible for helping your department deliver an excellent guest and team member experience, in accordance with the Aldwark Manor Estate Service Standards. The working hours will be between 7am and midnight, working 5 days per week, including evenings, weekends, and bank holidays.
F&B Assistants need food service and waiting skills, alongside excellent customer service skills and the ability to communicate well with guests. They also need excellent knowledge of food preparation and hygiene standards, as well as the ability to work well as part of a team. A successful candidate will typically have:
- Experience working in a restaurant, bar, or retail environment
- Ability to work in different areas of Food and Beverage, including breakfast, bar, restaurant, conference, and events
- Excellent communication skills with a passion for guest service
- The ability to complete all tasks in a timely and efficient manner
- Ensure compliance with brand standards
- Manage guest queries and complaints promptly
- Assist Bunkers Manager in achieving financial targets
- Carry out cleaning duties with awareness of safety and security policies, ensuring relevant records are completed daily
- Record wastage and breakages correctly and assist with stock ordering as required
- Ensure the Golf Shop operates effectively in the absence of the Golf Shop Assistant or Head of Golf
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Sports Bar Floor Crew / Food and Beverage Assistant employer: Aldwark Manor Estate
Contact Detail:
Aldwark Manor Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Bar Floor Crew / Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Aldwark Manor Estate and its values. Understanding their commitment to exceptional service and the unique offerings of the hotel will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in food and beverage roles, especially in fast-paced environments. Be ready to discuss specific situations where you provided excellent customer service or handled guest complaints effectively, as this will demonstrate your suitability for the role.
✨Tip Number 3
Prepare to showcase your teamwork skills. Since the role requires working closely with others, think of examples from past jobs where you collaborated successfully with colleagues to achieve a common goal or improve service delivery.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. The position involves shifts that include evenings, weekends, and bank holidays, so expressing your willingness to adapt to these requirements can set you apart from other candidates.
We think you need these skills to ace Sports Bar Floor Crew / Food and Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service, hospitality, or customer service. Emphasise any roles where you've worked in a restaurant, bar, or retail environment, as this is crucial for the Bunkers F&B Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to work in a team. Mention specific skills that align with the job description, such as communication skills and knowledge of food hygiene standards.
Highlight Flexibility: Since the role requires flexible working hours, make sure to mention your availability in your application. This shows that you are willing to work evenings, weekends, and bank holidays, which is essential for this position.
Showcase Your Enthusiasm: In both your CV and cover letter, express your enthusiasm for working at Aldwark Manor Estate. Mention the hotel's values and how you align with them, particularly the commitment to never being ordinary and always meeting expectations.
How to prepare for a job interview at Aldwark Manor Estate
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the food and beverage industry. Share any relevant experiences that highlight your love for customer service and how you enjoy creating memorable experiences for guests.
✨Demonstrate Teamwork Skills
Since this role requires working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team environment. Highlight your ability to communicate effectively and support your colleagues.
✨Know Your Food and Beverage Basics
Brush up on your knowledge of food preparation, hygiene standards, and service techniques. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of maintaining high standards.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as managing guest complaints or ensuring compliance with safety policies. Think through your responses ahead of time to demonstrate your problem-solving skills and ability to think on your feet.
