At a Glance
- Tasks: Lead the service team in delivering exceptional fine dining experiences.
- Company: Luxury hotel and restaurant nestled in beautiful Yorkshire countryside.
- Benefits: Free meals, gratuities share, employee discounts, and development opportunities.
- Other info: Live-in opportunities available; we value diversity and inclusion.
- Why this job: Join a dynamic team and elevate your hospitality skills in a stunning setting.
- Qualifications: Experience in fine dining and a passion for excellent service.
The predicted salary is between 24000 - 36000 β¬ per year.
Responsibilities
- To work with the Chartwell Manager in running the 36 cover restaurant and Clementines wine tasting room.
- To be able to describe each dish in our menus confidently
- Support with training and develop all team members who work ad hoc in Chartwell restaurant to 3 rosette level standard with wine training.
- Proactively promote Chartwell
- Support with creating and developing the brand standards to keep moving the business forward, making it a destination for the residential and non-residential clientele.
- To ensure standards of procedure are in place and followed by everyone who works in Chartwell.
- To ensure all relevant legislation, compliance and procedures in employment law, health and safety, food safety, liquor licencing is followed by all the team at all times.
- To deliver the experience of fine dining consistently to our guests
About Aldwark Manor Estate
Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.
Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 17 bedrooms. The leisure facilities opening later this year with the new spa, bedrooms and meeting space opening 2026 Chartwell is our recent addition to the Aldwark Manor Estate. An intimate, 3 rosette level, fine dining experience. In addition to the 36-cover restaurant, we have Clementine\'s wine tasting room with 2 Enomatic wine preservation units offering 16 wines by the glass, a secret lounge \"The Other Room\", with a fantastic array of single malts, cognacs and champagne. As Head Waiter of Chartwell you will be at the fore front of service and your team will deliver an impeccable service from the initial booking through to the post dining follow up, with full knowledge of every dish, classic cocktails and drinks, wine and the service standards to deliver and attain a minimum of 3 rosettes. Our values: \"Never be ordinary\" in our product, quality or people with the aim of being \"Always Aldwark\" in meeting our guest\'s and team expectations.
The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978. Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 200 acres of countryside all contribute to its allure. The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences. We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates. We are an equal opportunities employer committed to diversity, equity and inclusion. A copy of out DEI policy is available on request.
Head Waiter - Chartwell Restaurant employer: Aldwark Manor Estate
Aldwark Manor Estate is an exceptional employer, offering a unique opportunity to work in a luxury hotel set in the stunning Yorkshire countryside. With a strong focus on employee development through apprenticeships and training, as well as benefits like free meals, gratuities, and leisure discounts, we foster a supportive and rewarding work culture. Join us at Chartwell Restaurant, where you can be part of a dedicated team delivering fine dining experiences while enjoying the perks of working in a beautifully renovated environment with exciting future developments.
StudySmarter Expert Adviceπ€«
We think this is how you could land Head Waiter - Chartwell Restaurant
β¨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Chartwell for a meal or a drink. This way, you can chat about your experience and show that you're genuinely interested in the place.
β¨Tip Number 2
Brush up on your wine knowledge! Since you'll be working in a fine dining environment, knowing your wines will impress the hiring team. Maybe even mention a few pairings during your chat!
β¨Tip Number 3
Show off your leadership skills! As a Head Waiter, you'll need to lead a team. Share examples of how you've trained or motivated others in previous roles to demonstrate your capability.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre keen on joining the Aldwark Manor family. Letβs make it happen!
We think you need these skills to ace Head Waiter - Chartwell Restaurant
Some tips for your application π«‘
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for fine dining and exceptional service, so share any relevant experiences that highlight your passion!
Tailor Your Application:Make sure to customise your application to fit the Head Waiter role at Chartwell. Mention specific skills or experiences that align with our values of 'Never be ordinary' and how you can contribute to our goal of delivering a 3 rosette level service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team. Highlight your key achievements and relevant skills without overcomplicating things.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. Itβs the easiest way for us to keep track of your application and ensures youβre considered for this exciting opportunity at Aldwark Manor Estate!
How to prepare for a job interview at Aldwark Manor Estate
β¨Know the Menu Inside Out
As a Head Waiter, you'll need to be able to describe each dish confidently. Before your interview, make sure you familiarise yourself with the menu and any special offerings at Chartwell. This will not only impress your interviewers but also show your genuine interest in the role.
β¨Showcase Your Leadership Skills
You'll be working closely with the Chartwell Manager and leading a team. Be prepared to discuss your previous experiences in training and developing team members. Share specific examples of how you've motivated others to achieve high standards in service.
β¨Emphasise Your Passion for Fine Dining
Chartwell is all about delivering an impeccable fine dining experience. During the interview, express your enthusiasm for high-quality food and drink. Talk about your experiences in fine dining settings and what you believe makes a dining experience truly exceptional.
β¨Understand the Brand Values
Familiarise yourself with Aldwark Manor Estate's values, especially the 'Never be ordinary' ethos. Be ready to discuss how you can contribute to maintaining these standards and how you align with their commitment to quality and guest satisfaction.