At a Glance
- Tasks: Assist in delivering exceptional food and beverage service to guests.
- Company: Aldwark Manor Estate, a luxury hotel and golf venue.
- Benefits: Flexible hours, free meals, discounts, and free golf for you and friends.
- Other info: Opportunities for apprenticeships and career development in a vibrant environment.
- Why this job: Join a dynamic team in a stunning countryside setting and enhance your hospitality skills.
- Qualifications: Experience in food service and excellent communication skills required.
The predicted salary is between 20000 - 25000 € per year.
Aldwark Manor Estate is a privately owned hotel with golf, nestled in a picturesque village between York and Harrogate. Set within 200 acres of beautiful countryside, this luxury estate offers a complete escape for both business and leisure guests and is a highly sought-after venue for weddings and special occasions.
In recent years, the hotel has undergone significant investment and renovation, transforming the bedrooms, restaurant, residents’ lounge, sports bar and all public areas to deliver a refined and contemporary guest experience. December marked the completion and opening of the new Salus Spa facilities, further enhancing the estate’s luxury leisure offering. The next phase of development will see the addition of new bedrooms, expanded event spaces and additional treatment rooms, all scheduled to open later this year.
Our Mission Statement
At Aldwark Manor Estate, our mission is simple yet powerful: “Never be ordinary” in our product, quality or people — with the purpose of being “Always Aldwark” in exceeding our guests’ and team members’ expectations.
Main duties and purpose of the role
As F&B Assistant you are responsible for helping your department to deliver an excellent Guest and Team Member experience—in accordance with the Aldwark Manor Estate Service Standards. The working times will be between 7am and Midnight working 5 days per week, including evenings, weekends, and bank holidays.
- F&B Assistants need food service and waiting skills, alongside excellent customer service skills and the ability to communicate well with guests.
- F&B Assistants also need excellent knowledge of food preparation and hygiene standards as well as the ability to work well as part of a team.
- A successful F&B Assistant candidate will have various prerequisite skills and qualifications that typically include:
- Experience of working in a Restaurant or Bar and/or Retail environment
- Ability to work in different areas of Food and Beverage including Breakfast, Bar, Restaurant, Conference and Events
- Excellent communication skills with a passion for guest service
- The ability to complete all tasks given in a timely and efficient manner
- Ensure compliance with brand standards
- Manage guest queries and complaints in a timely and efficient manner
- Carry out duties correctly to help assist Bunkers Manager with achieving financial targets
- Carry out cleaning duties as assigned to you with an awareness of Safety and Security policies and procedures, ensuring relevant records are completed daily
- Ensure wastage and breakages are recorded correctly and assist with ordering of stock as required
Golf & Sports Bar Assistant at Aldwark Manor Estate employer: Aldwark Manor Estate
Aldwark Manor Estate is an exceptional employer, offering a vibrant work culture that prioritises employee development through apprenticeship opportunities and a comprehensive Hospitality Rewards platform. Nestled in the stunning countryside between York and Harrogate, employees enjoy unique benefits such as free golf, discounted dining, and a supportive environment that encourages teamwork and excellence in guest service.
StudySmarter Expert Advice🤫
We think this is how you could land Golf & Sports Bar Assistant at Aldwark Manor Estate
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Aldwark Manor Estate. Familiarising yourself with the surroundings and the vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience in food service and customer care, making you stand out as a candidate who’s ready to deliver an excellent guest experience.
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share stories about your previous experiences in restaurants or bars, and how you’ve gone above and beyond for guests in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows you’re genuinely interested in joining the Aldwark team.
We think you need these skills to ace Golf & Sports Bar Assistant at Aldwark Manor Estate
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see your enthusiasm for providing excellent guest experiences, so share any relevant experiences or stories that highlight your passion.
Tailor Your Application:Make sure to customise your application to fit the role of F&B Assistant at Aldwark Manor Estate. Highlight your food service skills and any experience in similar environments. We appreciate when candidates take the time to align their skills with our mission of 'Never be ordinary'.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Aldwark Manor Estate!
How to prepare for a job interview at Aldwark Manor Estate
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of food and beverage service. Familiarise yourself with common menu items and any specific offerings at Aldwark Manor Estate. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about delivering an excellent guest experience, be prepared to share examples of how you've provided top-notch service in the past. Think of specific situations where you went above and beyond for a customer—this will help demonstrate your passion for hospitality.
✨Team Player Vibes
Aldwark Manor Estate values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or handled a busy shift together. Highlighting your ability to communicate effectively will set you apart.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the work culture, or upcoming events at the estate. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you. Plus, it leaves a lasting impression!
