Food and Beverage Assistant
We’re looking for confident and personable team members who are interested in serving guests in any of our outlets, including 3 Rosette Restaurant Chartwell, our Sports Bar Bunkers, our main residents lounge Squadron, or our 2 Rosette Restaurant Elements. Excellent customer service skills and the ability to communicate well with guests is important to us, as well as a positive attitude to do what is right for our guests. Food and Beverage Assistants also need knowledge and passion for food and drinks.
Responsibilities
- Experience of working in a Bar or restaurant and /or Retail environment
- Ensure Bar checks have been received in the kitchen
- Check Bar tables are correctly laid up according to the standards before any dishes are served to guests
- Ensure tables are cleared in the appropriate manner & time
- Have knowledge of drinks service techniques to serve all drinks correctly and to required standard
- Carry out other reasonable duties as deemed appropriate by a Supervisor
- Deal with all customer / guest comments or complaints immediately and pass onto appropriate Supervisor/HOD
- Excellent service skills, including the ability to deliver drinks on trays
- Ensure wastage and breakages are recorded correctly and assist with ordering of stock as required
- Work well with other team members and follow directions from supervisors
- Responsible for cleaning of equipment in the bar - polishing of glassware etc
- Provide guests with up-to-date information and directions while attending the function
Qualifications
- Experience working in a Bar, restaurant, or retail environment
- Strong communication skills
- Passion for great service
- Calm, organized, and reliable
- Flexibility required, including weekends and peak periods
Benefits
- Free meals on duty
- Free golf for yourself and discounted for friends and family
- Employee Assistance Programme – Health Hero
- Hospitality Rewards Platform
- Apprenticeship and other development opportunities
Candidate Profile
We are looking for confident, guest‑focused people who try their best at all times.
Additional notes: This is a hands‑on, guest‑facing role that requires pride in exceptional service, leading from the front, and enjoying creating smooth, welcoming experiences from the moment guests arrive to the moment they leave. The role plays a key part in maintaining standards during a period of continued growth and high guest demand.
Non‑exhaustive list of duties; may undertake other duties as requested by Manager. Company reserves the right to amend job description in line with changing demands.
