Food and Beverage Duty Manager

Job Title

Position: Food and Beverage Duty Manager

Reports to: Elements Manager / Food and Beverage Manager

Responsible for: Food and Beverage Supervisors and Team

Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF

Hours of work: 40 hours per week

Benefits

• Apprenticeship and other development opportunities.
• Share of Tronc.
• Hospitality Rewards platform.
• Employee Assistance Program.
• Free meals on duty.
• Refer a friend bonus.
• Free golf for yourself and discounted for friends and family.
• Uniform provided.
• Food and Beverage Discount when dining at our Hotel of 20%
• Additional Days holiday after 3 years of service.

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

In recent years, the hotel has undergone significant investment and renovation, transforming the bedrooms, restaurant, residents' lounge, sports bar and all public areas to deliver a refined and contemporary guest experience.

December marked the completion and opening of the new Salus Spa facilities, further enhancing the estate's luxury leisure offering. The next phase of development will see the addition of new bedrooms, expanded event spaces and additional treatment rooms, all scheduled to open later this year.

Our Mission statement is

At Aldwark Manor Estate, our mission is simple yet powerful:

"Never be ordinary" in our product, quality or people -

with the ambition of being "Always Aldwark" in exceeding our guests' and team members' expectations.

Main duties and purpose of the role

To support the Food and Beverage outlets including our 80 cover Elements with its round central bar serving rosette level food, Chartwell our 3 Rosette fine dining restaurant, Squadron Bar our Hotel residents lounge and Bunkers our Sports / Golf bar. Elements Restaurant is open 7 days a week for breakfast, lunch, afternoon tea and dinner. Chartwell is open currently 2 days a week for dinner. Squadron Bar is open for residents and none residents 7 days a week serving a selection of drinks and light meals. Bunkers is our Sports Bar which shows live sports events as well as housing our Golf Shop. There will also be the expectation that the Food and Beverage Duty Managers support the team during events, Conferences.

• Supporting the Food and Beverage Management team is any outlet they require
• The ability to manage, motivate & delegate tasks to your team.
• To carry duty management shifts in the Estate.
• To support other Food and Beverage outlets when required.
• Train and develop team in the Food and Beverage Outlets
• Work to the department standards of service
• To ensure the team can manage guest queries in a timely and efficient manner.
• Ensure target KPIs including guest spend and guest satisfaction scores are met.
• To ensure all relevant legislation, compliance and procedures in employment law, health and safety, food safety, liquor licencing is followed by all the team at all times.
• Support the departmental induction of new starters and ensure they are fully competent in the role.
• Support any training plan that's are implemented based on guests' feedback, personal and colleagues' observation.
• Ensure consumable, food, liquor is maintained at a level suitable for the business.
• Control all costs through payroll and stock control.
• To assist the management team in monitoring Liquor stocks and ensure orders are places in a timely manner.

The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.

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