At a Glance
- Tasks: Support the Head Housekeeper in maintaining high cleanliness standards and managing the housekeeping team.
- Company: Aldwark Manor Estate, a luxury hotel set in beautiful countryside.
- Benefits: Competitive pay, free meals, gym access, and discounts on food and golf.
- Other info: Opportunities for career development and additional holidays after three years.
- Why this job: Join a dynamic team in a stunning location and help create memorable guest experiences.
- Qualifications: Experience in housekeeping and strong team management skills.
The predicted salary is between 14.5 - 14.5 £ per hour.
Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings. Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will be starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 17 bedrooms. The leisure facilities will open later this year with the new spa, bedrooms and meeting space opening in 2026.
Our Mission Statement: “Never be ordinary” in our product, quality or people with the aim of being “Always Aldwark” in meeting our guest’s and team expectations.
We are currently seeking an experienced and motivated Assistant Head Housekeeper to join our team at Aldwark Manor Estate. This position is pivotal in supporting the housekeeping operation along with the Head Housekeeper, ensuring we maintain our 4 Silver Star AA rating and guest satisfaction in our rooms and public areas while supporting and managing the Housekeeping team in the absence of the Head Housekeeper.
Purpose of the role: To ensure the smooth running of the Housekeeping department with the Housekeeping Manager / Rooms Division Manager.
Main Duties:
- To ensure that high standards of cleanliness are maintained throughout the hotel, with the supervision and inspection of all guest rooms and areas.
- To be fully aware of all hotel services and activities.
- To allocate areas of cleaning on a daily basis fairly, in accordance with hotel procedures and hotel business.
- To be fully aware of linen procedures and assist with linen stocktakes as required.
- To ensure the correct use of cleaning agents on all surfaces.
- To assist with the periodic cleaning of areas as requested.
- To be fully aware of, and strictly adhere to, security procedures laid down by the hotel and company.
- To record and report all faults and damage arising to Maintenance.
- To ensure all housekeeping equipment is used safely and effectively.
- To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
- To assist with the housekeeping operation as necessary, i.e. servicing of guest rooms etc.
- To record, report and process lost property according to hotel procedures.
- To assist with the training of team members.
- To be fully aware of and adhere to Health and Safety and fire procedures.
- To be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.
- Team working.
- The ability to take the initiative.
- Organisation and thoroughness: preparing bedrooms in the minimum length of time whilst respecting internal hotel procedures.
Assistant Head Housekeeper employer: Aldwark Manor Estate
Aldwark Manor Estate is an exceptional employer, offering a supportive and dynamic work environment where team members can thrive. With a strong focus on employee development through apprenticeship opportunities, a comprehensive benefits package including free meals and leisure access, and a commitment to maintaining high standards in hospitality, we ensure that our staff feel valued and motivated. Nestled in the stunning countryside between York and Harrogate, our picturesque location enhances the overall experience, making it a truly rewarding place to work.
