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- Tasks: Build and manage client relationships while driving engagement and satisfaction.
- Company: Join a fast-growing FinTech with a friendly and dynamic culture.
- Benefits: Enjoy a hybrid work model and competitive salary plus benefits.
- Why this job: Be part of an innovative team that values learning and collaboration.
- Qualifications: 5-10 years in relationship management within banking or financial services required.
- Other info: Opportunity to become a product expert and influence company offerings.
The predicted salary is between 60000 - 84000 £ per year.
Do you have proven experience as a relationship manager in a hands-on and fast-paced environment, working with financial institutions?
Are you comfortable presenting and able to deliver information clearly and concisely?
Do you have a client focused approach and a passion for delivering to a high standard?
If you are curious, tech-savvy, eager to keep learning and ready to bring energy to an organisation using strong project management skills, we’d love to hear from you.
Our client is a fast-growing FinTech company with a friendly and dynamic culture. They are looking for a talented individual to manage and develop relationships with their clients and collaborate closely across the organisation to provide a consistently high level of service.
This role is hybrid, 3-4 days in office.
What you’ll be doing day to day:
- Building relationships with clients, managing day-to-day interactions while supporting the development of new relationships
- Developing relationships to a ‘partnership’ engagement
- Driving increased engagement between the clients and company, ensuring clients are satisfied with the services they receive
- Acting as the voice of the client, communicating their needs to internal teams to influence the continued development of the product offering
- Owning project management throughout the life cycle from a client commercial agreement to end-delivery, collaborating both with clients and colleagues
- Presenting and leading client meetings in multiple different forums
- Driving client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy
- Becoming a product expert on the company platform
- Producing customised client presentations and developing client materials
- Working with key stakeholders to support materials required for internal committees or regulatory responses
- Constantly improving your industry knowledge through webinars / events / readings
The skills you need to bring:
- 5-10 years’ professional experience in a relationship manager role either within a bank or within the financial services practice of a consulting firm / analytics company
- A strong understanding of the banking industry (Corporate and Investment Banking, Retail Banking, Asset Management)
- Effective, sharp, clear and succinct communication skills, both verbal and written
- Strong presentation skills, including to senior client stakeholders
- A passion for providing high-quality service to clients, relationship building, problem solving and teamwork
- Strong project management skills, with the ability to manage a portfolio of multiple projects simultaneously
- Proven ability to work in a fast-paced environment
- Ability to determine a client’s goals / objectives, desired outcomes and success measures, predict roadblocks and address them before they even occur
Relationship Manager employer: Aldrich & Company Limited
Contact Detail:
Aldrich & Company Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager
✨Tip Number 1
Network with professionals in the FinTech and banking sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building these relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in the FinTech space. Being tech-savvy is crucial for this role, so consider taking online courses or certifications that enhance your knowledge of relevant tools and platforms.
✨Tip Number 3
Prepare to showcase your project management skills during interviews. Think of specific examples where you've successfully managed client relationships or projects, highlighting your ability to drive engagement and deliver results.
✨Tip Number 4
Practice your presentation skills by simulating client meetings. This will help you articulate your thoughts clearly and confidently, which is essential for leading discussions with senior stakeholders.
We think you need these skills to ace Relationship Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a relationship manager, particularly in the financial services sector. Emphasise your project management skills and any relevant achievements that demonstrate your ability to build and maintain client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your understanding of the banking industry. Use specific examples from your past roles to illustrate how you meet the requirements outlined in the job description.
Highlight Communication Skills: Since effective communication is key for this role, ensure that your application reflects your verbal and written communication skills. Consider including examples of successful presentations or client meetings you've led.
Showcase Continuous Learning: Mention any recent webinars, events, or readings that have contributed to your industry knowledge. This demonstrates your curiosity and eagerness to stay updated, which aligns with the company's values.
How to prepare for a job interview at Aldrich & Company Limited
✨Showcase Your Relationship Management Skills
Be prepared to discuss specific examples from your past experience where you've successfully built and maintained client relationships. Highlight how you managed day-to-day interactions and developed partnerships, as this is crucial for the role.
✨Demonstrate Your Communication Prowess
Since effective communication is key, practice articulating your thoughts clearly and concisely. Prepare to present a mock client meeting or pitch to showcase your presentation skills, especially to senior stakeholders.
✨Highlight Your Project Management Experience
Discuss your project management skills by sharing examples of how you've managed multiple projects simultaneously. Emphasise your ability to oversee the entire lifecycle of client agreements and ensure successful delivery.
✨Stay Informed About the Industry
Research current trends in the FinTech and banking sectors. Being knowledgeable about recent developments will not only impress your interviewers but also demonstrate your passion for the industry and commitment to continuous learning.
