At a Glance
- Tasks: Build and manage client relationships while driving engagement and satisfaction.
- Company: Join a fast-growing FinTech company with a friendly and dynamic culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and various corporate perks.
- Why this job: Be part of a tech-savvy team that values learning and high standards in service delivery.
- Qualifications: 5-10 years in relationship management within financial services; strong communication and project management skills required.
- Other info: Opportunity to become a product expert and influence product development.
The predicted salary is between 60000 - 80000 £ per year.
Do you have proven experience as a relationship manager in a hands-on and fast-paced environment, ideally within financial consultancy? Are you comfortable presenting and able to deliver information clearly and concisely? Do you have a client-focused approach and a passion for delivering to a high standard? If you are curious, tech-savvy, eager to keep learning and ready to bring energy to an organisation using strong project management skills, we’d love to hear from you.
Our client is a fast-growing FinTech company with a friendly and dynamic culture. They are looking for a talented individual to manage and develop relationships with their clients and collaborate closely across the organisation to provide a consistently high level of service. This role is hybrid, 3-4 days in office.
What you’ll be doing day to day:
- Building relationships with clients, managing day-to-day interactions while supporting the development of new relationships
- Developing relationships to a ‘partnership’ engagement
- Driving increased engagement between the clients and company, ensuring clients are satisfied with the services they receive
- Acting as the voice of the client, communicating their needs to internal teams to influence the continued development of the product offering
- Owning project management throughout the life cycle from a client commercial agreement to end-delivery, collaborating both with clients and colleagues
- Presenting and leading client meetings in multiple different forums
- Driving client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy
- Becoming a product expert on the company platform
- Producing customised client presentations and developing client materials
- Working with key stakeholders to support materials required for internal committees or regulatory responses
- Constantly improving your industry knowledge through webinars / events / readings
The skills you need to bring:
- 5-10 years’ professional experience in a relationship manager role within the financial services practice of a consulting firm / analytics company
- A strong understanding of the banking industry (Corporate and Investment Banking, Retail Banking, Asset Management)
- Effective, sharp, clear and succinct communication skills, both verbal and written
- Strong presentation skills, including to senior client stakeholders
- A passion for providing high-quality service to clients, relationship building, problem solving and teamwork
- Strong project management skills, with the ability to manage a portfolio of multiple projects simultaneously
- Proven ability to work in a fast-paced environment
- Ability to determine a client’s goals / objectives, desired outcomes and success measures, predict roadblocks and address them before they even occur
Relationship Manager, FinTech - 927594 employer: Aldrich & Co
Contact Detail:
Aldrich & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager, FinTech - 927594
✨Tip Number 1
Network within the FinTech community to connect with professionals who can provide insights into the company culture and expectations. Attend industry events or webinars where you can meet potential colleagues or clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in the FinTech sector. Being tech-savvy is crucial for this role, so consider taking online courses or certifications that enhance your knowledge of relevant tools and platforms used in the industry.
✨Tip Number 3
Prepare to showcase your project management skills by gathering examples of past projects where you successfully managed client relationships. Be ready to discuss how you navigated challenges and delivered results, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Practice your presentation skills by simulating client meetings with friends or mentors. Focus on delivering clear and concise information, as strong communication is key to building relationships and influencing internal teams effectively.
We think you need these skills to ace Relationship Manager, FinTech - 927594
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a relationship manager, particularly in financial consultancy. Emphasise your project management skills and any relevant achievements that demonstrate your ability to build and maintain client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the FinTech industry and your commitment to delivering high-quality service. Use specific examples from your past roles to illustrate how you meet the requirements outlined in the job description.
Showcase Communication Skills: Since effective communication is key for this role, ensure your application reflects your ability to convey information clearly. Use concise language and structure your documents logically to demonstrate your communication prowess.
Highlight Industry Knowledge: Mention any relevant industry knowledge or certifications you possess, especially related to banking and financial services. This will show your potential employer that you are well-versed in the sector and ready to contribute from day one.
How to prepare for a job interview at Aldrich & Co
✨Showcase Your Relationship Management Skills
Be prepared to discuss specific examples from your past experience where you successfully built and maintained client relationships. Highlight how you managed day-to-day interactions and drove engagement, as this is crucial for the role.
✨Demonstrate Your Communication Prowess
Since effective communication is key, practice articulating your thoughts clearly and concisely. Prepare to present a mock client scenario or case study to showcase your presentation skills and ability to convey complex information simply.
✨Exhibit Your Project Management Expertise
Familiarise yourself with project management methodologies and be ready to discuss how you've successfully managed multiple projects simultaneously. Provide examples of how you’ve navigated challenges and ensured timely delivery of client solutions.
✨Stay Informed About the FinTech Landscape
Research current trends in the FinTech industry, especially those related to banking and financial services. Being knowledgeable about recent developments will demonstrate your passion for the sector and your commitment to continuous learning.