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- Tasks: Be the go-to person for client inquiries and support the sales team with outreach.
- Company: Join Aldrich & Co, a dynamic player in the SaaS industry.
- Benefits: Competitive pay based on skills, plus opportunities for growth and development.
- Why this job: Make a real impact by connecting with clients and driving sales success.
- Qualifications: Experience in client-facing roles and a knack for organisation and communication.
- Other info: Fast-paced environment with a focus on collaboration and relationship-building.
The predicted salary is between 28800 - 43200 £ per year.
This range is provided by Aldrich & Co. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
What you’ll be doing day to day:
- Acting as the first contact for all inbound enquiries across email, website and referral channels
- Responding swiftly and professionally, qualifying needs and directing prospects appropriately
- Booking meetings directly into team diaries with speed and accuracy
- Supporting outreach campaigns and follow-ups across the sales team
- Drafting intro emails, call summaries and personalised messages
- Identifying warm leads from events, webinars and partner activity
- Ensuring timely internal communication so no opportunity is missed
- Anticipating needs across the sales cycle and ensuring materials and preparation are complete
- Maintaining immaculate CRM records and providing weekly visibility on inbound activity and conversion
- Supporting logistics for webinars, roundtables and sales-led events
The skills you need to bring:
- Experience in a client-facing or coordination role
- Exposure to SaaS, B2B or professional services environments preferred
- Confident handling senior stakeholders and sensitive information
- Exceptionally organised, detail-focused and proactive
- Clear, warm communicator who thrives in a fast-paced environment
- Comfortable with CRM systems, scheduling tools and modern digital workflows
- A natural relationship-builder with a service-led, collaborative mindset
Seniority level: Not Applicable
Employment type: Full-time
Job function: Administrative and Marketing
Industries: Executive Offices, Financial Services, and Business Consulting and Services
Client Liaison Executive, SaaS, City – 22685 in England employer: Aldrich & Co.
Contact Detail:
Aldrich & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Executive, SaaS, City – 22685 in England
✨Tip Number 1
Get to know the company inside out! Research Aldrich & Co, their values, and recent projects. This way, when you chat with them, you can show off your knowledge and enthusiasm, making a great first impression.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being clear and warm in your conversations is key. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Network like a pro! Attend industry events, webinars, or even connect with current employees on LinkedIn. Building relationships can give you insider info and might just land you that interview!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an email or a meeting, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Liaison Executive, SaaS, City – 22685 in England
Some tips for your application 🫡
Show Off Your Communication Skills: As a Client Liaison Executive, you'll be the first point of contact for clients. Make sure your application reflects your clear and warm communication style. Use concise language and a friendly tone to demonstrate how you can connect with clients right from the start.
Highlight Your Organisational Skills: We love detail-oriented folks! In your application, share examples of how you've managed multiple tasks or projects simultaneously. This will show us that you're ready to handle the fast-paced environment we thrive in.
Demonstrate Your Proactivity: Being proactive is key in this role. Use your application to illustrate times when you've anticipated needs or taken initiative in previous roles. This will help us see that you’re not just reactive but also forward-thinking.
Tailor Your Application: Make sure to customise your application for the Client Liaison Executive role. Mention your experience with CRM systems and any relevant SaaS exposure. We want to see how your background aligns with what we're looking for, so don’t hold back!
How to prepare for a job interview at Aldrich & Co.
✨Know Your SaaS Stuff
Make sure you brush up on your knowledge of SaaS and B2B environments. Understand the basics of how these systems work and be ready to discuss any relevant experience you have. This will show that you're not just a warm communicator, but also someone who understands the industry.
✨Master the Art of Communication
Since the role involves a lot of client interaction, practice your communication skills. Prepare to demonstrate how you would handle inbound enquiries and respond to clients. Think about examples where you've successfully managed stakeholder relationships or resolved issues swiftly.
✨Show Off Your Organisational Skills
Being exceptionally organised is key for this role. Bring examples of how you've managed multiple tasks or projects simultaneously. You could even create a mock schedule to show how you would handle booking meetings and maintaining CRM records efficiently.
✨Be Proactive and Anticipate Needs
Think about how you can demonstrate your proactive mindset during the interview. Prepare scenarios where you've anticipated needs in previous roles, whether it was preparing materials for a meeting or following up on leads. This will highlight your ability to think ahead and support the sales cycle effectively.
