At a Glance
- Tasks: Engage with clients, manage inquiries, and support sales efforts in a dynamic SaaS environment.
- Company: Leading SaaS company known for innovation and client success.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Join a buzzing team and make a real impact on client relationships.
- Qualifications: Experience in client-facing roles and strong communication skills required.
- Other info: Fast-paced environment with a focus on collaboration and idea-sharing.
The predicted salary is between 40000 - 40000 £ per year.
£40,000 + benefits | Hybrid (3/2)
Do you have experience in a client-facing, relationship-building role in financial/professional services? Are you a confident communicator with high EQ and the ability to engage with senior executives to help increase business? Our client is at the cutting-edge of SaaS and due to an exciting period of growth, they are looking for a dynamic Client Liaison Executive to focus on successful outcomes for their clients. If you are motivated by providing truly excellent service for your clients, we’d love to hear from you. The environment is buzzing and full of bright minds, open to spotting and sharing ideas. This role is ideal for someone who brings warmth, efficiency and assurance to every interaction.
What you’ll be doing day to day:
- Acting as the first contact for all inbound enquiries across email, website and referral channels
- Responding swiftly and professionally, qualifying needs and directing prospects appropriately
- Booking meetings directly into team diaries with speed and accuracy
- Supporting outreach campaigns and follow-ups across the sales team
- Drafting intro emails, call summaries and personalised messages
- Identifying warm leads from events, webinars and partner activity
- Ensuring timely internal communication so no opportunity is missed
- Anticipating needs across the sales cycle and ensuring materials and preparation are complete
- Maintaining immaculate CRM records and providing weekly visibility on inbound activity and conversion
- Supporting logistics for webinars, roundtables and sales-led events
The skills you need to bring:
- Experience in a client-facing or coordination role
- Exposure to SaaS, B2B or professional services environments preferred
- Able to deliver a high-touch, client-friendly experience
- Confident handling senior stakeholders and sensitive information
- Exceptionally organised, detail-focused and proactive
- Clear, warm communicator who thrives in a fast-paced environment
- Comfortable with CRM systems, scheduling tools and modern digital workflows
- A natural relationship-builder with a service-led, collaborative mindset
Client Liaison Executive, SaaS, City – 22808 in Maidstone employer: Aldrich & Co
Contact Detail:
Aldrich & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison Executive, SaaS, City – 22808 in Maidstone
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Client Liaison Executive role.
✨Tip Number 2
Practice your pitch! You never know when you'll bump into someone who could help you land a job. Have a clear, confident introduction ready that highlights your experience in client-facing roles and your passion for SaaS.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Client Liaison Executive, SaaS, City – 22808 in Maidstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Liaison Executive role. Highlight your experience in client-facing roles and any relevant SaaS or professional services exposure. We want to see how you can bring warmth and efficiency to our team!
Showcase Your Communication Skills: Since this role involves engaging with senior executives, it’s crucial to demonstrate your confident communication style. Use clear and warm language in your application to reflect how you would interact with clients. Remember, we’re looking for someone who thrives in a fast-paced environment!
Highlight Your Organisational Skills: Being exceptionally organised is key for this position. In your application, mention specific examples of how you've managed multiple tasks or projects efficiently. We love seeing candidates who can juggle responsibilities while maintaining attention to detail!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our buzzing environment!
How to prepare for a job interview at Aldrich & Co
✨Know Your Client
Before the interview, research the company and its clients. Understand their SaaS offerings and how they impact their clients' businesses. This will help you demonstrate your knowledge and show that you're genuinely interested in providing excellent service.
✨Showcase Your Communication Skills
As a Client Liaison Executive, communication is key. Prepare examples of how you've successfully engaged with senior executives or handled sensitive information in previous roles. Practise articulating these experiences clearly and confidently.
✨Be Proactive and Organised
Highlight your organisational skills by discussing how you manage multiple tasks and priorities. Share specific strategies you use to stay on top of your workload, especially in fast-paced environments. This will reassure them that you can handle the demands of the role.
✨Demonstrate Your Relationship-Building Skills
Prepare to discuss how you've built and maintained relationships in past roles. Use examples that showcase your ability to connect with clients and colleagues alike. Emphasise your warm, client-friendly approach and how it has led to successful outcomes.