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- Tasks: Support software and hardware in a fast-paced automated warehouse environment.
- Company: Join Aldi, an award-winning employer with a commitment to diversity and inclusion.
- Benefits: Competitive salary, generous leave, private medical insurance, and various employee perks.
- Why this job: Kick-start your IT career while working on innovative projects in automation.
- Qualifications: Experience in IT support, stakeholder management, and automated environments preferred.
- Other info: Flexible shifts with excellent career growth opportunities.
The predicted salary is between 32120 - 35900 £ per year.
National IT have an exciting opportunity for a talented IT Professional to join the NIT Onsite Support Team based at Bardon. The role will initially support the project team from a software and automation testing perspective then transitioning to onsite software and hardware support. The preferred candidate will have experience of working within automated distribution centres and providing IT support to the DC end users from a software and hardware perspective. Knowledge and experience of working with IT teams to deliver successful software projects is required. Experience with integrating and/or operating Manhattan Warehouse Management Systems into Automated Warehouses and the Warehouse Control Systems is desirable. You will ensure constructive working relationships are maintained with internal and external stakeholders of all levels. The role will involve working closely with the business, IIT and our 3rd party suppliers, ensuring projects are delivered and transition to BAU in a controlled manner. It is envisaged that the successful candidate will have strong previous experience in a similar role and have experience of working as part of an IT support function preferable within an automated DC. Candidates will be located in Bardon whilst the site is in the final stages of construction, however, flexibility to travel to Head Office (Atherstone) will be required.
If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply to join #TeamAldi today!
Your New Role
- Develops and maintains positive working relationships with the internal project teams and external partners to ensure close collaboration and successful transition to live.
- Ensure the Warehouse Management System and Warehouse Control software uptime is maintained to the agreed service levels.
- Coordinate software incidents across various DC applications and stakeholders, ensuring that acceptable solutions are found in a timely manner.
- Manages Aldi’s partners within contract guidelines, ensuring performance and SLAs are monitored and recorded to aid in continuous improvement.
- Ensure change control procedures are adhered to for site applications.
- Testing & Deployment support for site applications.
- Works closely with stakeholders across the project and wider business to ensure consistency, alignment and efficiency where departments overlap, acting as an interpreter between business stakeholders and the technical teams.
- Use your business knowledge and logical thinking to add a practical element to deployment and downtime planning.
- Identifies, investigates and proposes best practices to deliver a ‘best in class’ service to business end users.
About You
- Used to working in a fast-paced automated environment.
- Experience of stakeholder management at all levels.
- Experienced in raising tickets to third party vendors.
- Able to prioritise tickets based on business need/impact.
- Working as part of an IT support function.
- Incident coordination.
- End User device support.
- Strong Communicator.
- SLA knowledge.
- Supply Chain / Warehouse Automation experience working with automation vendors (Desirable).
- Working as part of an IT support function within an automated warehouse (Desirable).
- Warehouse Automation software testing (Desirable).
What You’ll get in Return
- Salary starting £32,120 rising to £35,900 (+25% uplift during unsociable hours).
- Shift working: 4 days on 4 days off (12 hour shifts - night shifts will be required).
- 5 weeks’ annual leave plus Bank Holidays.
- Full training provided.
- Pension scheme.
- Private employee medical insurance after 4 years.
- Company sick pay scheme.
- Company maternity, paternity and adoption pay after 1 year.
- Long service rewards.
- Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs.
- Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16).
*You’ll need to live within 90 minutes of your main working location.
*Please be aware that this role does not fulfil the requirements for visa sponsorship.
Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you’re looking for a career that gives you more, apply today.
Warehouse IT Support employer: ALDI
Contact Detail:
ALDI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse IT Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aldi, especially those in IT support roles. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Warehouse Management Systems and automation. Be ready to discuss how your experience aligns with the role and how you can contribute to the team.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've successfully resolved IT issues in a fast-paced environment, especially in automated settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining #TeamAldi!
We think you need these skills to ace Warehouse IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in automated environments. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Showcase Your Stakeholder Management Skills: Since this role involves working closely with various stakeholders, make sure to mention any experience you have in managing relationships. We want to know how you’ve successfully collaborated with others in past roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining #TeamAldi!
How to prepare for a job interview at ALDI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Warehouse Management Systems, especially the Manhattan system. Be ready to discuss how you've used these systems in past roles and how they integrate with automated warehouses.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've managed relationships with various stakeholders. Highlight your communication skills and how you've acted as a bridge between technical teams and business users to ensure smooth project transitions.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've coordinated software incidents or resolved IT issues in a fast-paced environment. Be ready to explain your thought process and how you prioritised tasks based on business impact.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to software testing and deployment. Practice articulating your approach to managing change control procedures and ensuring uptime for critical systems.