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For Companies At a Glance
- Tasks: Support Managing Directors and National Board Members with IT needs and project assistance.
- Company: Join Aldi UK, a leading retail company known for its commitment to quality and value.
- Benefits: Enjoy flexible working, 5 weeks annual leave, and a range of employee perks.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to impactful IT projects.
- Qualifications: Experience in IT support, strong troubleshooting skills, and familiarity with iOS and Windows systems required.
- Other info: This role offers a fixed-term contract with opportunities for professional growth.
The predicted salary is between 36625 - 42270 £ per year.
Want to join Aldi's National IT Team? We're looking for a National IT Assistant to provide on-site, end user support to the Managing Directors and National Board Members.
Your New Role
- Liaises with external service providers, internal and external auditors, and external bodies when required.
- Trains NIT assistants where appropriate.
- Provides technical, organisational and administrative support to the NIT department and the Director(s) in the business.
- Collates presentations and training packs.
- Maintains departmental stationery and consumables stock.
- Prepares statistical information and makes relevant analysis.
- Assists and participates in IT projects as specified by the NIT Director(s).
- Complies with deadlines in own area of responsibility.
- Complies with ALDI security policies.
- Maintains appropriate backups and logs for data in the area of responsibility.
- Checks invoices in the area of responsibility following Company procedures.
- Maintains an efficient and well organised filing system for area of responsibility.
- Archives documentation in the area of responsibility properly and arranges its disposal at the end of the archive period.
- Maintains IT assets, by handling orders, repairs and warranty claims during hardware and software lifecycle.
- Ensures that the workstation and surrounding area is well organised.
- Works in accordance with the ALDI GB & IE Code of Conduct.
- Facilitates both onsite and offsite meetings and develops backup plans for technical failures.
About You
- Experience in an IT corporate role.
- Experience with iOS software and devices.
- Experience with Windows and M365.
- Helpdesk experience providing IT support.
- Flexibility to work outside of typical office hours for urgent IT issues.
- Experience working in a fast-paced environment.
- Strong troubleshooting skills.
- Interpersonal skills.
- Strong time management.
- Ability to work under pressure.
- Full valid UK driving licence.
- Software Knowledge for business environments.
- Cybersecurity Awareness.
- Knowledge of Microsoft Teams Meeting Room solutions.
- Knowledge of Mobile Device Management systems.
What you'll get in return
- Salary starting £36,625 rising to £42,270.
- 18-month Fixed Term Contract.
- Monday to Friday, 8:00am to 4:30pm, with the opportunity of 2 days a week remote working.
- 5 weeks' annual leave plus Bank Holidays.
- In office flexi-time.
- Full training provided.
- Private employee medical insurance after 4 years.
- Company maternity, paternity and adoption pay after 1 year.
- Long service rewards.
- Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs.
- Access to a free, 24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16).
You’ll need to live within 90 minutes of your main working location. Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect.
If you’re looking for a career that gives you more, apply today!
National IT Assistant employer: Aldi UK
Contact Detail:
Aldi UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National IT Assistant
✨Tip Number 1
Familiarise yourself with Aldi's IT infrastructure and tools, especially M365 and Mobile Device Management systems. Understanding these technologies will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former Aldi employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the National IT Assistant role, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss your troubleshooting skills and experiences in a fast-paced environment. Think of specific examples where you've successfully resolved IT issues under pressure, as this is crucial for the role.
✨Tip Number 4
Showcase your flexibility and willingness to work outside typical hours if needed. This is particularly important for urgent IT issues, so be ready to highlight any past experiences that demonstrate your adaptability.
We think you need these skills to ace National IT Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with iOS and Windows systems. Emphasise any helpdesk experience and your ability to work under pressure, as these are key for the National IT Assistant role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Aldi UK. Mention specific skills that align with the job description, such as troubleshooting abilities and experience with Microsoft Teams Meeting Room solutions.
Showcase Your Interpersonal Skills: Since the role involves liaising with various stakeholders, highlight your interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully communicated or trained others in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT role.
How to prepare for a job interview at Aldi UK
✨Showcase Your IT Experience
Make sure to highlight your previous experience in IT roles, especially any helpdesk or corporate IT support positions. Be ready to discuss specific challenges you faced and how you resolved them, as this will demonstrate your troubleshooting skills.
✨Familiarise Yourself with Aldi's IT Environment
Research Aldi's IT systems and tools, particularly iOS software, Windows, and M365. Understanding their specific technology stack will show your genuine interest in the role and help you answer technical questions more effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of examples where you've had to manage urgent IT issues or train others, and be prepared to explain your thought process and actions.
✨Demonstrate Strong Interpersonal Skills
As the role involves liaising with various stakeholders, emphasise your interpersonal skills during the interview. Share examples of how you've successfully communicated with team members or clients, and how you handle conflicts or misunderstandings.
