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- Tasks: Lead the night team, ensuring guest safety and satisfaction while managing night audits.
- Company: Join the vibrant Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy special room rates, recognition schemes, and wellness activities.
- Other info: Ongoing training and clear paths for career progression in hospitality.
- Why this job: Be part of a supportive team that values your individuality and growth.
- Qualifications: Confident communication skills and a positive attitude towards guest service.
The predicted salary is between 24000 - 28000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!
As a Night Supervisor, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support your Head of Department and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role! You’ll be running the night audit, balancing the end-of-day accounts and working as part of a vibrant team to exceed our guests’ expectations.
If you’re our ideal Night Supervisor, you will:
- Be yourself!
- Along with your other colleagues in the Night team, take responsibility for the safety and security of the hotel and our guests.
- Be confident speaking with guests, whether at the desk, by email or over the phone – we love building a good rapport.
- Bring your positivity to work with you every day: you’ll be assisting guests at welcome and departure throughout the night.
- Manage room service orders and liaise with the Night Porter to ensure guests enjoy a great meal from our Kitchen.
Some of the perks our Night Supervisor could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe.
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops.
- Talent referral scheme.
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar.
- Ongoing job-related training programmes with clear paths for progression.
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Night Supervisor? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Night Supervisor employer: Aldgate Hotel Opco Limited
Contact Detail:
Aldgate Hotel Opco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Leonardo hotels on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your true self shine. They want someone who fits into their vibrant team, so don’t hold back on being yourself!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle night audits or guest interactions. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing community at Leonardo!
We think you need these skills to ace Night Supervisor
Some tips for your application 🫡
Be Yourself!: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team.
Tailor Your Application: Make sure to customise your application for the Night Supervisor role. Highlight your experience in hospitality, especially any night shifts or supervisory roles you've had. Show us how your skills align with what we’re looking for!
Show Off Your Communication Skills: Since you'll be interacting with guests a lot, it’s important to demonstrate your communication skills in your application. Use clear, friendly language and maybe even share a brief example of how you’ve built rapport with guests in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Aldgate Hotel Opco Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Supervisor entails. Familiarise yourself with the responsibilities like running the night audit and managing room service orders. This will help you speak confidently about how your skills align with the job.
✨Showcase Your People Skills
As a Night Supervisor, you'll be interacting with guests regularly. Prepare examples of how you've built rapport with customers in the past. Whether it's through email or face-to-face, demonstrating your communication skills will show that you're a great fit for the team.
✨Emphasise Teamwork and Positivity
Leonardo values a vibrant team atmosphere. Be ready to discuss how you contribute to a positive work environment and collaborate with colleagues. Share specific instances where your positivity has helped resolve issues or enhance guest experiences.
✨Prepare Questions About Growth Opportunities
Since the role offers clear paths for progression, come prepared with questions about training programmes and career development. This shows your enthusiasm for growth within the company and that you’re serious about building a future in hospitality.