Enterprise Customer Success Manager – Growth & ROI (UK)

Enterprise Customer Success Manager – Growth & ROI (UK)

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
Alderson James

At a Glance

  • Tasks: Manage enterprise accounts and drive customer success for a leading eCommerce platform.
  • Company: Join a market-leading global eCommerce SaaS company with a vibrant culture.
  • Benefits: Enjoy a competitive salary, bonuses, commissions, and RSUs.
  • Other info: Hybrid role with three days in the London office and excellent career progression.
  • Why this job: Make a real impact by building strategic relationships and driving growth.
  • Qualifications: Experience in customer success and strong relationship management skills.

The predicted salary is between 63000 - 77000 Β£ per year.

Alderson James is recruiting for Customer Success Managers to manage enterprise accounts for a market-leading global eCommerce SaaS platform. The role is hybrid, with three days per week in the London office and the rest remote.

You will own strategic relationships, drive retention and expansion through upsells, and lead QBRs with senior stakeholders. UK-based with full working rights; sponsorship is not available. Competitive package including base salary, bonus, commission and RSUs.

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Enterprise Customer Success Manager – Growth & ROI (UK) employer: Alderson James

Alderson James is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the thriving eCommerce sector. With a competitive compensation package and opportunities for professional growth, employees are empowered to build strategic relationships and drive impactful results in a hybrid work environment based in London. Join us to be part of a forward-thinking team that values your contributions and supports your career development.

Alderson James

Contact Details:

Alderson James Recruitment Team

We think you need these skills to ace Enterprise Customer Success Manager – Growth & ROI (UK)

Customer Relationship Management
Account Management
Retention Strategies
Upselling Techniques
Stakeholder Engagement
Quarterly Business Reviews (QBRs)
eCommerce Knowledge